Inspiron、Latitude 或 Vostro 筆記型電腦發生藍色畫面,並顯示錯誤代碼0x0000009F

Summary: 本文提供藍屏錯誤代碼「0x0000009F」的相關資訊,可能會在某些 Inspiron、Latitude 或 Vostro 筆記本電腦上出現。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell 筆記型電腦使用者連接至 45 W AC 變壓器時可能會遇到藍色畫面0x9F。錯誤訊息如下:DRIVER_POWER_STATE_FAILURE

影響平台:

  • Inspiron 13 5320
  • Inspiron 14 7420
  • Inspiron 14 7420 二合一
  • Inspiron 14 5420
  • Inspiron 16 5620
  • Inspiron 15 7510
  • Inspiron 16 7610
  • Inspiron 16 7620
  • Inspiron 16 7620 二合一
  • Latitude 3330
  • Latitude 3430
  • Latitude 3530
  • Vostro 15 7510
  • Vostro 5320
  • Vostro 5620
  • Vostro 7620

Cause

這是因為配接卡的瓦數不足。

Resolution

檢查您的交流電變壓器。使用機器隨附的 130W 變壓器。

Affected Products

Inspiron 13 5320, Inspiron 14 5420, Inspiron 14 7420 2-in-1, Inspiron 14 Plus 7420, Inspiron 15 7510, Inspiron 16 5620, Inspiron 16 7610, Inspiron 16 7620 2-in-1, Inspiron 16 Plus 7620, Latitude 3330

Products

Latitude 3430, Latitude 3530, Vostro 5320, Vostro 15 7510, Vostro 5620, Vostro 7620
Article Properties
Article Number: 000196740
Article Type: Solution
Last Modified: 06 Aug 2025
Version:  7
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