PowerStore Alerts: Unable to configure Remote Secure Credentials
Summary: This article describes the alert for Remote Secure Credentials.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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Note: Cannot find the information that you need? Let us know using the feedback form at the bottom of this article.
Cause
The cause is mentioned in the Resolution section under respective alerts.
Resolution
| Alert ID | PLATFORM_RSC_FAILED |
| Alert Text | Unable to configure Remote Secure Credentials. |
| Error Code | 0x00400703 |
| Impact | Remote Secure Credentials feature is not available. |
| Resolution | Cause This alert is raised when configuring Remote Secure Credentials fails. Solution Disable and re-enable SupportAssist. If the issues persist, contact Technical Support for assistance. |
Affected Products
PowerStoreArticle Properties
Article Number: 000197299
Article Type: Solution
Last Modified: 17 Jun 2025
Version: 3
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