PowerPath Management Appliance: "Error while connecting LDAP server." while trying to configure LDAP on PowerPath Management Appliance
Summary: PowerPath Management Appliance: "Error while connecting LDAP server. Please verify the Domain name or Server details provided" while trying to configure LDAP on PowerPath Management Appliance ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
PPMA throws an error while configuring LDAP server:
Cause
This specific issue occurred due to the difference between the Common Name (CN) (for eg. Test Name) and UserPrincipalName (TestName@domain.com) as the user "Logon Name" was set to TestName, it created the mismatch. Note there is no space in UserPrincipalName.
Resolution
Workaround:
As a work around, select "Server Type" in PPMA GUI as OpenLDAP and populate the attributes as per what's mentioned for an Active Directory server type.
Resolution:
This issue will be fixed in the future PPMA release.
Additional Information
Refer to the Installation and Configuration Guide for details on the Active Directory Server type attributes.
Article Properties
Article Number: 000197541
Article Type: Solution
Last Modified: 02 Dec 2022
Version: 6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.