事件檢視器中的 Dell Command Monitor 錯誤:事件 ID 1054 (AlertTemperatureProbeFailure)
Summary: 電腦可能會在 Windows 10 事件檢視器中看到錯誤。這些錯誤與例項 ID 1054 (AlertTemperatureProbeFailure) 和 Dell Command |班長。
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Symptoms
受影響的產品:
- Dell Command | Monitor
受影響的平台:
- OptiPlex All-in-One Plus 7410
- OptiPlex 7490 多合一
- Latitude 5521
- Precision 5560
- Precision 3561
錯誤包括:
"Temperature sensor detected a failure value Sensor location: SKIN ," "Temperature sensor detected a failure value Sensor location: VIDEO ," "Temperature sensor detected a failure value Sensor location: CPU ," "Temperature sensor detected a failure value Sensor location: DIMM A ,"
Cause
此問題是因為 BIOS 程式碼 UPPER_NON_CRITICAL_THRESHOLD_SUPPORTED ,且受影響的平台不支援 UPPER_CRITICAL_THRESHOLD_SUPPORTED 此問題。
注意:需要移除此代碼才能解決此問題。
Resolution
下載並安裝最新的 BIOS 可解決錯誤。
BIOS 更新:
Affected Products
Dell Command | Monitor, Latitude 5521, OptiPlex All-in-One Plus 7410, OptiPlex 7490 All-In-One, Precision 3561, Precision 5560Article Properties
Article Number: 000197720
Article Type: Solution
Last Modified: 24 Apr 2025
Version: 8
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