Dell Command Monitor-fel i Loggboken: Händelse-ID 1054 (AlertTemperatureProbeFailure)

Summary: Datorn kan se fel i Windows 10 Loggboken. Felen är relaterade till instans-ID 1054 (AlertTemperatureProbeFailure) och Dell Command | Bildskärm.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Berörda produkter:

  • Dell Command | Monitor

Berörda plattformar:

  • OptiPlex All-in-One Plus 7410
  • OptiPlex 7490 allt-i-ett
  • Latitude 5521
  • Precision 5560
  • Precision 3561

Felen omfattar:

"Temperature sensor detected a failure value Sensor location: SKIN ,"
"Temperature sensor detected a failure value Sensor location: VIDEO ,"
"Temperature sensor detected a failure value Sensor location: CPU ,"
"Temperature sensor detected a failure value Sensor location: DIMM A ,"

Cause

Problemet uppstår på grund av BIOS-kod UPPER_NON_CRITICAL_THRESHOLD_SUPPORTED och UPPER_CRITICAL_THRESHOLD_SUPPORTED inte stöds av de berörda plattformarna.

Obs! Du måste ta bort den här koden för att lösa problemet.

Resolution

Lös felet genom att ladda ner och installera den senaste BIOS-versionen.

BIOS-uppdateringar:

Affected Products

Dell Command | Monitor, Latitude 5521, OptiPlex All-in-One Plus 7410, OptiPlex 7490 All-In-One, Precision 3561, Precision 5560
Article Properties
Article Number: 000197720
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  8
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