Dell Headset WL7022 Pause Button Does Not Work for 10 Seconds When Computer Starts

Summary: This article explains why the pause button on the Dell WL7022 Headset does not work in the first 10 seconds after computer starts or restarts.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The pause button on the WL7022 headset may not respond for the first 10 seconds after the computer powers on or reboot.

Affected Products

  • Dell Premier Wireless ANC Headset - WL7022
  • Latitude 5330
  • Latitude 5530
  • Precision 3570

WL7022 pause button

Cause

The WL7022 headset enters power-saving mode. The headset button works after 10 seconds from wake-up.

Resolution

This is working as designed. Use the pause button after 10 seconds.

Affected Products

Dell Premier Wireless ANC Headset - WL7022, Latitude 5330, Latitude 5530, Precision 3570
Article Properties
Article Number: 000197863
Article Type: Solution
Last Modified: 16 Apr 2025
Version:  4
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