PowerFlex 3.6: The System is Not Registered to SRS - Disable ESRS Registration

Summary: Unable to clear alert after PowerFlex Appliance deployment

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • The PowerFlex Notification Alerts tab reports the following notification: 
PowerFlex UI notification alerts tab displayed.
Figure 1:
 PowerFlex UI Notification Alerts tab displayed.
  • PowerFlex Gateway, gatewayUser.properties file did not contain features.enable_ESRS=true

Cause

Secure Remote Services registration is enabled.

Resolution

  1. SSH to the primary MDM and login using the following command:
scli --login --username admin
  1. Run the following command to disable the Secure Remote Services registration:
scli --set_esrs_registration --esrs_registration disabled

Affected Products

PowerFlex Appliance, PowerFlex Software
Article Properties
Article Number: 000197911
Article Type: Solution
Last Modified: 26 Nov 2025
Version:  7
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