How To Prevent Windows 10 Feature Updates on Endpoints Protected by Dell Encryption Enterprise

Summary: This article describes how to prevent Windows 10 Feature updates from happening on Endpoints protected by Dell Encryption Enterprise.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Affected Products:

  • Dell Encryption Enterprise

Affected Operating Systems:

  • Windows

Microsoft is periodically releasing new Windows 10 Feature updates. Sometimes these updates can cause some compatibility issues with the installed version of Dell Encryption Enterprise. To prevent the Windows 10 Feature updates from being installed, it is possible to control it using WSUS, or by implementing a registry key that allows the Windows 10 Feature update to run only until the specified Windows 10 build.

Process

To set in the registry the maximum allowed Windows 10 Build, follow the below steps:

Warning: The next step is a Windows Registry edit:
  1. Open the Registry editor (regedit): Press Windows + R to open the Run dialog, enter regedit in the empty box and click OK.

Run regedit
Figure 1: (English Only) Run regedit

  1. In the Registry Editor go to: HKLM\Software\Dell\Dell Data Protection\Encryption
  2. Double-click SupportedWindows10Upgrade and set the highest build version that is allowed on the endpoint following the format below. Where XXXX is the operating system build number:
    • 10.0.XXXX.1
Note:

Registry Editor
Figure 2: (English Only) Registry Editor

  1. Close the registry and reboot the computer.
Note: When a Windows 10 Feature update that is not allowed is detected on the computer, Dell Encryption Enterprise blocks it and displays the message below:

Dell Encryption warning
Figure 3: (English Only) Dell Encryption warning message


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000198056
Article Type: How To
Last Modified: 03 Apr 2024
Version:  4
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