My Dell 2.0 User Presence Detection

Summary: This article discusses the User Presence Detection feature of My Dell v2.0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

My Dell v2.0 introduces the User Presence Detection feature for listed affected platforms. When enabled, User Presence Detection can detect your presence while within the field-of-view (FOV) to control the behavior for:

  • Look Away Detect
  • Wake On Approach
  • Walk Away Lock

User Presence Detection

Affected Platforms:

  • XPS 13 9315
  • XPS 13 9315 2-in-1
  • XPS 13 Plus 9320

Affected Software:

  • My Dell

Affected Version:

  • v2.0 and later

Look Away Detect

The Look Away Detect setting protects your data and saves power by dimming the screen when you are not engaged with the computer. When you turn your face away from the screen for more than 6 seconds, the computer screen dims to 0%. The screen will immediately brighten once it detects your face again.

Note: Look Away Detect may not work properly in bright light conditions.

Wake on Approach

The Wake on Approach setting enables quicker sign-in by automatically turning on the display when detecting your presence.

If the Windows Hello feature is enabled, the camera recognizes your face and automatically unlocks the computer. If Windows Hello is not enabled, your password is required to unlock the computer.

Note:
  • Modern Standby must be enabled to use Wake on Approach. For more information, reference What is Modern Standby and how does it differ from S3 Standby.
  • It may take up to 1 minute to fully enter Modern Standby before Wake on Approach will function.
  • The Wake on Approach feature is suspended if the battery is low and not plugged in to a power source.

Walk Away Lock

The Walk Away Lock setting turns off the display and automatically locks the computer when you walk away for more than 60 seconds.

Note: Walk Away Lock feature is suspended if an application on the computer is requesting audio or display from the operating system (such as an active Zoom or Microsoft Teams call).

Affected Products

XPS 13 9315 2-in-1, XPS 13 9315, XPS 13 Plus 9320
Article Properties
Article Number: 000198738
Article Type: How To
Last Modified: 05 Sep 2025
Version:  6
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