Dell Pro Desktop Speakerphone SP3022 and SB522A Soundbar Sound Quality Using Equalizer in DPeM Application

Summary: This article provides information about the Dell Pro Desktop Speakerphone SP3022 and SB522A sound quality issue using the DPeM Application.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

You can enhance your Dell Pro Desktop Speakerphone SP3022 (Figure.1) or Dell Slim Conferencing Soundbar - SB522A (Figure.2) listening experience by downloading the Dell Peripheral Manager (DPeM) application. This allows you to select between a few listening presets such as Speech, Bass boost, and treble boost. Alternatively, adjusting the simple Equalizer (EQ) is possible, if the Default preset is selected.
SP3022 Speakerphone
Figure.1 Dell Pro Desktop Speakerphone SP3022
Dell Slim Conferencing Soundbar - SB522A
Figure.2 Dell Slim Conferencing Soundbar - SB522A

 

Cause

There is a restriction to the EQ settings for conference calls. This is working as designed to ensure the optimal echo cancellation for the best speech quality.

Resolution

Note: This is not a hardware issue. Do not worry.

The below steps can help you solve your concern.

  1. Download DPeM Apps from this link: Dell Peripheral Manager
  2. Install the DPeM app. Click the Audio Settings.
  3. Select the Equalizer settings, Use your mouse to adjust the blue buttons for Bass, Treble, and Midrange frequencies to meet your sound preference. (See Figure.3)
Audio Equalizer settings
Figure.3 Audio Equalizer settings
 

Affected Products

Dell Slim Conferencing Soundbar - SB522A, Dell Pro Desktop Speakerphone SP3022
Article Properties
Article Number: 000198756
Article Type: Solution
Last Modified: 16 Sep 2025
Version:  8
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