RecoverPoint for VMs：將共用磁碟虛擬機器保護到新的或現有的一致性群組中 保持停用狀態，且不會啟動初始化
Summary: 將共用磁碟虛擬機器保護至新的或現有的一致性群組 （CG） 成功，且群組已建立，但會保持在停用狀態。
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Symptoms
保護虛擬機器的精靈成功結束，虛擬機器已新增，但複寫未啟動。
在 vSphere 工作中，來源 VM 站點多次失敗，無法重新設定 VM。這些工作來自為 RecoverPoint 叢集設定的使用者。工作失敗顯示原因 "The operation is not supported on the object."
檢查來源虛擬機器的 RecoverPoint vi_connector.log 中的 VM 站台控制記錄，顯示以下異常狀況：
2022-05-23 11:31:47,073 [pool-6-thread-6] (ActionInfo.java:61) ERROR - Action failed: Task:task-275217 @ https://1.1.1.1:443/sdk state: 'Error', error Message: The operation is not supported on the object. 2022-05-23 11:31:47,074 [pool-6-thread-6] (BaseAction.java:42) ERROR - ReconfigManagedVMAction Failed. com.emc.recoverpoint.connectors.actions.infra.ActionFailedException: The operation is not supported on the object. at com.emc.recoverpoint.connectors.actions.infra.ActionFailedException.createException(ActionFailedException.java:31) ~[vsphere_actions.jar:?] at com.emc.recoverpoint.connectors.actions.infra.ActionInfo.isCompleted(ActionInfo.java:67) ~[vsphere_actions.jar:?] at com.emc.recoverpoint.connectors.actions.infra.ActionInfo.verifySuccess(ActionInfo.java:129) ~[vsphere_actions.jar:?]
在 vCenter vpxd 記錄檔中，我們追蹤上述工作 ID，以進一步瞭解工作不受支援的原因。在這裡，它提到了以下原因：
2022-05-23T11:31:45.068Z info vpxd[06722] [Originator@6876 sub=vpxLro opID=5ce3ac78] [VpxLRO] -- BEGIN task-275216 -- vm-70 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.072Z info vpxd[06722] [Originator@6876 sub=vpxLro opID=5ce3ac78-01] [VpxLRO] -- BEGIN lro-99207295 -- vm-70 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.075Z info vpxd[12910] [Originator@6876 sub=vpxLro opID=3ff079f1] [VpxLRO] -- BEGIN task-275217 -- vm-69 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.075Z info vpxd[06722] [Originator@6876 sub=VmCheck opID=5ce3ac78-01] CompatCheck results: (vim.vm.check.Result) [
--> (vim.vm.check.Result) {
--> vm = 'vim.VirtualMachine:a4383d50-c0fa-4b69-aedb-d0d21ee58a61:vm-70',
--> host = 'vim.HostSystem:a4383d50-c0fa-4b69-aedb-d0d21ee58a61:host-21',
--> error = (vmodl.MethodFault) [
--> (vmodl.fault.NotSupported) {
--> faultMessage = (vmodl.LocalizableMessage) [
--> (vmodl.LocalizableMessage) {
--> key = "com.vmware.vim.vpxd.vmcheck.cbtAndMultiwriterVmNotSupported",
--> }
--> ],
--> msg = ""
--> }
--> ],
--> }
--> ]
若要確認是否已啟用 Changed Block Tracking （CBT），請依照 VMware KB 文章中的步驟操作：https://kb.vmware.com/s/article/1020128
Cause
這是 VMware 的問題，因為如果已啟用，則一或多個磁碟上的其他 CBT 和多重寫入器無法同時使用進階選項。現有的兩個同時會導致重新配置 VM 或拍攝快照等基本操作失敗。VMware KB 文章中有一個範例 https://kb.vmware.com/s/article/2110452
Resolution
Affected Products
RecoverPoint for Virtual MachinesArticle Properties
Article Number: 000200072
Article Type: Solution
Last Modified: 02 Dec 2025
Version: 5
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