RecoverPoint for VMs:将共享磁盘虚拟机保护到新的或现有的一致性组中将保持禁用状态,并且不会开始初始化

Summary: 将共享磁盘虚拟机保护到新的或现有的一致性组 (CG) 中可成功完成,并创建组,但组仍处于禁用状态。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

用于保护虚拟机的向导将成功结束,虚拟机已添加,但复制不会启动。

在 vSphere 任务中,源虚拟机站点中多次失败,无法重新配置虚拟机。这些任务来自为 RecoverPoint 群集配置的用户。任务失败显示原因 "The operation is not supported on the object."  

检查vi_connector.log中源虚拟机的 RecoverPoint for VM 站点控制日志时,显示以下异常: 

2022-05-23 11:31:47,073 [pool-6-thread-6] (ActionInfo.java:61) ERROR - Action failed: Task:task-275217 @ https://1.1.1.1:443/sdk state: 'Error', error Message: The operation is not supported on the object.
2022-05-23 11:31:47,074 [pool-6-thread-6] (BaseAction.java:42) ERROR - ReconfigManagedVMAction Failed.
com.emc.recoverpoint.connectors.actions.infra.ActionFailedException: The operation is not supported on the object.
    at com.emc.recoverpoint.connectors.actions.infra.ActionFailedException.createException(ActionFailedException.java:31) ~[vsphere_actions.jar:?]
    at com.emc.recoverpoint.connectors.actions.infra.ActionInfo.isCompleted(ActionInfo.java:67) ~[vsphere_actions.jar:?]
    at com.emc.recoverpoint.connectors.actions.infra.ActionInfo.verifySuccess(ActionInfo.java:129) ~[vsphere_actions.jar:?]

在 vCenter vpxd 日志文件中,我们跟踪上述任务 ID,以更深入地了解不支持该任务的原因。在这里,它提到了以下原因:

2022-05-23T11:31:45.068Z info vpxd[06722] [Originator@6876 sub=vpxLro opID=5ce3ac78] [VpxLRO] -- BEGIN task-275216 -- vm-70 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.072Z info vpxd[06722] [Originator@6876 sub=vpxLro opID=5ce3ac78-01] [VpxLRO] -- BEGIN lro-99207295 -- vm-70 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.075Z info vpxd[12910] [Originator@6876 sub=vpxLro opID=3ff079f1] [VpxLRO] -- BEGIN task-275217 -- vm-69 -- vim.VirtualMachine.reconfigure -- 522b7638-f4de-90e1-79c7-d569f57774f3(52c51b4a-9449-b844-e60e-b7949e783e1f)
2022-05-23T11:31:45.075Z info vpxd[06722] [Originator@6876 sub=VmCheck opID=5ce3ac78-01] CompatCheck results: (vim.vm.check.Result) [
-->    (vim.vm.check.Result) {
-->       vm = 'vim.VirtualMachine:a4383d50-c0fa-4b69-aedb-d0d21ee58a61:vm-70',
-->       host = 'vim.HostSystem:a4383d50-c0fa-4b69-aedb-d0d21ee58a61:host-21',
-->       error = (vmodl.MethodFault) [
-->          (vmodl.fault.NotSupported) {
-->             faultMessage = (vmodl.LocalizableMessage) [
-->                (vmodl.LocalizableMessage) {
-->                   key = "com.vmware.vim.vpxd.vmcheck.cbtAndMultiwriterVmNotSupported",
-->                }
-->             ],
-->             msg = ""
-->          }
-->       ],
-->    }
--> ]

要确认是否已启用更改数据块跟踪 (CBT),请按照 VMware 知识库文章中的步骤作:https://kb.vmware.com/s/article/1020128 本超链接将引导您访问非 Dell Technologies 运营的网站。

Cause

这是 VMware 问题,因为“高级”选项不能与其他 CBT 和 Multiwriter 一起存在于一个或多个磁盘上(如果已启用)。两者同时会导致基本作失败,例如重新配置 VM 或拍摄快照。VMware 知识库文章中有一个示例 https://kb.vmware.com/s/article/2110452本超链接将引导您访问非 Dell Technologies 运营的网站。

Resolution

解决办法:
如果没有特定需要,请禁用 CBT 选项。要禁用 CBT 选项,请遵循 VMware 知识库文章:https://kb.vmware.com/s/article/1020128 本超链接将引导您访问非 Dell Technologies 运营的网站。

Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000200072
Article Type: Solution
Last Modified: 02 Dec 2025
Version:  5
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