VxRail: Upgrade mislukt met foutmelding "Kan subtaak niet uitvoeren: EnableVCVMSSHSubTask" of "Kan subtaak niet uitvoeren: UnlockCDROMSubTask"

Summary: Dell VxRail: Upgrade naar 7.0.350 of hoger kan mislukken bij EnableVCVMSSHSubTask of UnlockCDROMSubTask bij een poging om de VxRail Internal vCenter Server Appliance te upgraden.

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Symptoms

VxRail upgrade naar 7.0.350 of hoger kan mislukken om EnableVCVMSSHSubTask of UnlockCDROMSubTask bij een poging om de VxRail Internal vCenter Server Appliance te upgraden.
Schermafbeelding van updatefout in plugin 

short.term.log

2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m vsphere_connector_guestopt_impl.go ExecuteCommandOnVM() (131): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (358): rc: -1"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (359): Stdout: "
2022-02-27-09:26:28 microservice.cmsvcupgrade-service ""
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[36m [INFO] <68>[0m vm_repository_connector_impl.go ToggleSSH() (360): Stderr: "
2022-02-27-09:26:28 microservice.cmsvcupgrade-service ""
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m vm.go ToggleSSH() (364): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m enable_vc_vm_ssh_subtask.go PerformSubTask() (80): Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout"
2022-02-27-09:26:28 microservice.cmsvcupgrade-service "2022-02-27 09:26:28[31m [ERROR] <68>[0m upgrade_flow.go PerformSubTasks() (215): Fail to run sub task: [EnableVCVMSSHSubTask], error: [Put ""https://169.254.x.x:443/guestFile?id=27&token=52dc49af-ed53-51d1-0898-6c21e791a33327"": dial tcp 169.254.x.x:443: i/o timeout]"


Of

"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.657905947Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m vsphere_connector_guestopt_impl.go ExecuteCommandOnVM() (131): Put ""https://169.254.x.x:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 69.254.xxx:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.75273638Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (358): rc: -1"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752786866Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (359): Stdout: "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752790794Z stderr F "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752795238Z stderr F 2022-07-29 07:45:16[36m [INFO] <75>[0m vm_repository_connector_impl.go ToggleSSH() (360): Stderr: "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752798003Z stderr F "
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752839333Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m vm.go ToggleSSH() (364): Put ""https://169.254.x.x:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.69.254.xxx:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752890818Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m enable_vc_vm_ssh_subtask.go PerformSubTask() (80): Put ""https://69.254.xxx:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.57.111:443: connect: connection refused"
"2022-07-29 07:45:17,242" microservice.cmsvcupgrade-service "2022-07-29T07:45:16.752937517Z stderr F 2022-07-29 07:45:16[31m [ERROR] <75>[0m upgrade_flow.go PerformSubTasks() (215): Fail to run sub task: [EnableVCVMSSHSubTask], error: [Put ""https://69.254.xxx:443/guestFile?id=15&token=524a1709-f64a-bfae-2b76-7f8a144f09a015"": dial tcp 169.254.xxx:443: connect: connection refused]"

Cause

ESXi-hosts hebben een IPv4-adres geconfigureerd op vmk0 en het adres is niet toegankelijk vanuit VxRail Manager, zoals 169.254.x.x.
Meestal zijn deze hosts op een bepaald moment in hun leven geüpgraded van 4.5. In 4.7.x is VxRail IPv4-beheer verplaatst naar vmk2. Als gevolg hiervan is het mogelijk dat een vmk0 een overgebleven instelling heeft die vmk0 nog steeds tagt als IPv4-beheeradres, waardoor een 169.254.x.x-adres op vmk0 wordt ingesteld

Resolution

  1. Schakel IPv4 uit voor vmk0 op alle ESXi-hosts. vmk0 mag alleen IPv6-adres hebben.
  2. Voer de upgrade opnieuw uit

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000201456
Article Type: Solution
Last Modified: 11 Nov 2025
Version:  7
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