戴尔台式计算机从睡眠或现代待机状态恢复时显示黑屏

Summary: 本文提供有关在使用 HDMI 转换器连接显示器且计算机从睡眠状态或现代待机状态恢复时戴尔台式计算机显示黑屏的信息。

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Symptoms

受影响的平台：

  • Precision 3260
  • Precision 3460
  • OptiPlex 7000
  • OptiPlex 5000
  • OptiPlex 3000
  • Optiplex XE4
  • Vostro 成就 3710
  • Vostro 成就 3910
  • Inspiron 灵越 3910

在计算机与显示器之间使用 DisplayPort 转 HDMI 转换器时，戴尔台式计算机用户可能会遇到，当计算机从睡眠模式或现代待机模式恢复时，显示器不显示视频。

Cause

英特尔显卡固件不处理转换器信号转换。

Resolution

请勿因此问题派发任何硬件。

戴尔已意识到此问题，并在以下 BIOS 中整合了修复程序：

Affected Products

Inspiron 3910, OptiPlex 3000 Tower, OptiPlex 3000 Micro, OptiPlex 3000 Small Form Factor, Optiplex 5000 Tower, OptiPlex 5000 Micro, OptiPlex 5000 Small Form Factor, OptiPlex 7000 Tower, OptiPlex 7000 Micro, OptiPlex 7000 Small Form Factor , OptiPlex XE4, Precision 3260 Compact, Precision 3460 Small Form Factor, Vostro 3710, Vostro 3910 ...
Article Properties
Article Number: 000202920
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  8
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