Data Domain: Diskte Donanım veya Kurtarılabilir Bir Arıza Var

Summary: Dell Data Domain Virtual Edition (DDVE) tabanlı platformlar (örneğin, DD3300) Olay Kimliğine sahip başarısız, bilinmeyen veya tahmini bir arıza diski için uyarı: STORAGE-00031 veya STORAGE-00032 ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Uyarı Kimliği: 
STORAGE-00031 or STORAGE-00032
Hata Mesajı: 
The disk has a hardware fault and may need to be replaced.
OR
The disk has a recoverable fault but may need to be replaced.
Example:  
# alert show current

Current Alerts
--------------
Post Time                  Severity   Object                                         Message                                                                    
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
Thu Sep 20 05:11:23 2022   WARNING    Enclosure=1:Disk=10:Cause=Predictive failure   EVT-STORAGE-00032: Disk has a recoverable fault but may need to be replaced.
Thu Sep 20 11:05:43 2022   CRITICAL   Enclosure=1:Disk=10:Cause=NA                   EVT-STORAGE-00031: Disk has a hardware fault and may need to be replaced.  
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
There are 2 active alerts.

# alert show detailed

Time: Thu Sep 20 11:05:43 2022
Alert Id: p0-535
Event Id: EVT-STORAGE-00031
Event Message: Disk has a hardware fault and may need to be replaced.
Object: Enclosure=1:Disk=10:Cause=NA

Event Description:

A hardware fault has been detected for this drive. The drive or the cabling to it may have a problem.

Cause

DD3300 gibi DDVE tabanlı platformlarda diskler, temel PowerEdge RAID Denetleyicisi (PERC) ve iDRAC Lifecycle Controller tarafından sürekli olarak izlenir.

Tüm disk arızaları, arızaları veya tahmini arızalar sanal yığına (Donanım > ESXi > DDVE) aktarılır.

Hata veya Başarısızlık, geçerli Uyarının oluşturulmasına neden olur.

Resolution

Arızalı veya öngörülen arıza diskleri değiştirilmelidir.

Değişim için Dell Desteği veya Destek Sağlayıcınız ile iletişime geçin.

Affected Products

Data Domain, PowerProtect Data Protection Appliance, DD3300 Appliance, PowerProtect DP4400, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000203825
Article Type: Solution
Last Modified: 12 Sep 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.