Data Domain: Disken har en hardwarefejl eller en genoprettelig fejl

Summary: Dell Data Domain Virtual Edition (DDVE)-baserede platforme (f.eks. DD3300) Advarsel om en fejlbehæftet, ukendt eller forudsigende fejldisk med hændelses-id et: STORAGE-00031 eller STORAGE-00032 ...

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Symptoms

Advarsels-id: 
STORAGE-00031 or STORAGE-00032
Fejlmeddelelse: 
The disk has a hardware fault and may need to be replaced.
OR
The disk has a recoverable fault but may need to be replaced.
Eksempel:  
# alert show current

Current Alerts
--------------
Post Time                  Severity   Object                                         Message                                                                    
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
Thu Sep 20 05:11:23 2022   WARNING    Enclosure=1:Disk=10:Cause=Predictive failure   EVT-STORAGE-00032: Disk has a recoverable fault but may need to be replaced.
Thu Sep 20 11:05:43 2022   CRITICAL   Enclosure=1:Disk=10:Cause=NA                   EVT-STORAGE-00031: Disk has a hardware fault and may need to be replaced.  
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
There are 2 active alerts.

# alert show detailed

Time: Thu Sep 20 11:05:43 2022
Alert Id: p0-535
Event Id: EVT-STORAGE-00031
Event Message: Disk has a hardware fault and may need to be replaced.
Object: Enclosure=1:Disk=10:Cause=NA

Event Description:

A hardware fault has been detected for this drive. The drive or the cabling to it may have a problem.

Cause

På DDVE-baserede platforme som DD3300 overvåges diskene konstant af den underliggende PowerEdge RAID-controller (PERC) og iDRAC Lifecycle Controller.

Enhver diskfejl, fejl eller forudsigende fejl videregives til den virtuelle stak (Hardware > ESXi > DDVE).

Fejlen eller fejlen resulterer i, at den relevante advarsel genereres.

Resolution

Enhver defekt eller forudsigende fejldisk skal udskiftes.

Kontakt Dell Support eller din supportudbyder for at arrangere en udskiftning.

Affected Products

Data Domain, PowerProtect Data Protection Appliance, DD3300 Appliance, PowerProtect DP4400, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000203825
Article Type: Solution
Last Modified: 12 Sep 2025
Version:  5
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