Data Domain: Il disco presenta un guasto hardware o un guasto ripristinabile

Summary: Piattaforme basate su Dell Data Domain Virtual Edition (DDVE) (ad esempio, DD3300) Avviso per un disco con guasto guasto, sconosciuto o previsto con ID evento: STORAGE-00031 o STORAGE-00032 ...

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Symptoms

ID avviso: 
STORAGE-00031 or STORAGE-00032
Messaggio di errore: 
The disk has a hardware fault and may need to be replaced.
OR
The disk has a recoverable fault but may need to be replaced.
Esempio:  
# alert show current

Current Alerts
--------------
Post Time                  Severity   Object                                         Message                                                                    
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
Thu Sep 20 05:11:23 2022   WARNING    Enclosure=1:Disk=10:Cause=Predictive failure   EVT-STORAGE-00032: Disk has a recoverable fault but may need to be replaced.
Thu Sep 20 11:05:43 2022   CRITICAL   Enclosure=1:Disk=10:Cause=NA                   EVT-STORAGE-00031: Disk has a hardware fault and may need to be replaced.  
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
There are 2 active alerts.

# alert show detailed

Time: Thu Sep 20 11:05:43 2022
Alert Id: p0-535
Event Id: EVT-STORAGE-00031
Event Message: Disk has a hardware fault and may need to be replaced.
Object: Enclosure=1:Disk=10:Cause=NA

Event Description:

A hardware fault has been detected for this drive. The drive or the cabling to it may have a problem.

Cause

Sulle piattaforme basate su DDVE, come DD3300, i dischi vengono costantemente monitorati dai controller PERC (PowerEdge RAID Controller) e dall'iDRAC Lifecycle Controller sottostanti.

Qualsiasi guasto, errore o errore previsto del disco viene passato allo stack virtuale (hardware > ESXi > DDVE).

L'errore o l'errore comporta la generazione dell'avviso applicabile.

Resolution

Qualsiasi disco guasto o previsto deve essere sostituito.

Contattare il Supporto Dell o il fornitore di supporto per organizzare una sostituzione.

Affected Products

Data Domain, PowerProtect Data Protection Appliance, DD3300 Appliance, PowerProtect DP4400, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000203825
Article Type: Solution
Last Modified: 12 Sep 2025
Version:  5
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