Data Domain: Disken har ett maskinvarufel eller ett återställningsbart fel

Summary: Plattformar med Dell Data Domain Virtual Edition (DDVE) (till exempel DD3300) Varning om en felaktig, okänd eller förutsägbar feldisk med händelse-ID: LAGRING-00031 eller LAGRING-00032

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Symptoms

Varnings-ID: 
STORAGE-00031 or STORAGE-00032
Felmeddelande: 
The disk has a hardware fault and may need to be replaced.
OR
The disk has a recoverable fault but may need to be replaced.
Exempel:  
# alert show current

Current Alerts
--------------
Post Time                  Severity   Object                                         Message                                                                    
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
Thu Sep 20 05:11:23 2022   WARNING    Enclosure=1:Disk=10:Cause=Predictive failure   EVT-STORAGE-00032: Disk has a recoverable fault but may need to be replaced.
Thu Sep 20 11:05:43 2022   CRITICAL   Enclosure=1:Disk=10:Cause=NA                   EVT-STORAGE-00031: Disk has a hardware fault and may need to be replaced.  
------------------------   --------   --------------------------------------------   ----------------------------------------------------------------------------
There are 2 active alerts.

# alert show detailed

Time: Thu Sep 20 11:05:43 2022
Alert Id: p0-535
Event Id: EVT-STORAGE-00031
Event Message: Disk has a hardware fault and may need to be replaced.
Object: Enclosure=1:Disk=10:Cause=NA

Event Description:

A hardware fault has been detected for this drive. The drive or the cabling to it may have a problem.

Cause

På DDVE-baserade plattformar, som DD3300, övervakas diskarna ständigt av den underliggande PowerEdge RAID-kontrollern (PERC) och iDRAC Lifecycle Controller.

Alla diskfel eller förutsägbara fel skickas upp i den virtuella stacken (Hardware > ESXi > DDVE).

Felet eller misslyckandet resulterar i att den tillämpliga varningen genereras.

Resolution

Eventuella felaktiga eller förutsägbara feldiskar bör bytas ut.

Kontakta Dells support eller din supportleverantör för att ordna ett byte.

Affected Products

Data Domain, PowerProtect Data Protection Appliance, DD3300 Appliance, PowerProtect DP4400, Integrated Data Protection Appliance Family
Article Properties
Article Number: 000203825
Article Type: Solution
Last Modified: 12 Sep 2025
Version:  5
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