Solutions Enabler: Symcfg-opdagelsen mislykkedes med fejlen "Gatekeeper-enheden (under brug af Base Daemon) har en fejl"

Summary: Symcfg-opdagelse mislykkedes med fejlen "Gatekeeper-enheden (under brug af Base Daemon) har en fejl (se logfilen)".

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Symptoms

Symcfg-opdagelse mislykkedes med fejlen "Gatekeeper-enheden (under brug af Base Daemon) har en fejl (se logfilen)."
  
C:\>symcfg disc -sid XXX

Attempting discovery of Symmetrix 00049XXXXX

This operation may take up to a few minutes. Please be patient...

Gatekeeper-enheden (mens du bruger Base Daemon) har en fejl (se logfilen)

Fra storapid.log: 
<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXX using device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

<Warn > [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [new_find_pooled_gk()] Could not open a gatekeeper to array 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [dmnSymmGetSyscallGkdev()] Failed to get gatekeeper '/dev/pooled' for syscall; local symm 000497600161, target symm 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 <N/A>:4460-20] Aug-08 15:50:13.132 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXXusing device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

Fra symapi.log 
8/08/2022 15:50:00.153 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:01.919 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING
Fandt ud af, at systemet havde både symauth og symacl aktiveret. Dog kontrolleret 
 "symauth show -username"
 og bekræftede, at den samme bruger ses i 
 "symauth -sid <SID> list -users"
.Også kontrolleret  
"symacl -sid <sid> show accgroup Admingrp"
 og bekræftede, at ingen vært er en del af symacl AdminGrp.

Cause

Problem med adgang til Symacl

Resolution

Du skal
bruge teknikeren fra Dell EMC s tekniske support til at reagere.Opret en billet ved at citere denne LKB # 000204043, og et medlem af supportteamet hjælper dig gerne.

Affected Products

Solutions Enabler
Article Properties
Article Number: 000204043
Article Type: Solution
Last Modified: 11 Jul 2024
Version:  4
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