Solutions Enabler：Symcfg 发现失败，并显示错误“网关守护设备（使用基本守护程序时）出错”

Summary: Symcfg 发现失败，并显示错误“网关守护设备（使用基本守护程序时）有错误（请参阅日志文件）”。

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Symptoms

Symcfg 发现失败，并显示错误 “网关守护设备（使用基本守护程序时）出错（请参阅日志文件）”。
  
C:\>symcfg disc -sid XXX

Attempting discovery of Symmetrix 00049XXXXX

This operation may take up to a few minutes. Please be patient...

网关守护设备（使用基本守护程序时）出现错误（请参阅日志文件）

从 storapid.log： 
<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXX using device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

<Warn > [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [new_find_pooled_gk()] Could not open a gatekeeper to array 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [dmnSymmGetSyscallGkdev()] Failed to get gatekeeper '/dev/pooled' for syscall; local symm 000497600161, target symm 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 <N/A>:4460-20] Aug-08 15:50:13.132 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXXusing device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

从 symapi.log 
8/08/2022 15:50:00.153 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:01.919 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING
发现阵列同时启用了 symauth 和 symacl。但是，已检查 
 "symauth show -username"
 并验证在 
 "symauth -sid <SID> list -users"
。还检查了  
"symacl -sid <sid> show accgroup Admingrp"
 并验证没有主机属于 symacl AdminGrp。

Cause

SYMACL 访问问题

Resolution

需要 Dell EMC 技术支持工程师的干预。
请提交报价单并引用此 LKB# 000204043，支持团队的成员很乐意为您提供帮助。

Affected Products

Solutions Enabler
Article Properties
Article Number: 000204043
Article Type: Solution
Last Modified: 11 Jul 2024
Version:  4
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