Solutions Enabler：Symcfg 探索失敗，並顯示錯誤「閘道管理員裝置 （使用 Base Daemon 時） 發生錯誤」

Summary: Symcfg 探索失敗，並出現錯誤「閘道管理員裝置 （使用 Base Daemon 時） 發生錯誤 （請參閱記錄檔）」。

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Symptoms

Symcfg 探索失敗，並出現 錯誤「閘道管理員裝置 （使用 Base Daemon 時） 發生錯誤 （請參閱記錄檔）」。
  
C:\>symcfg disc -sid XXX

Attempting discovery of Symmetrix 00049XXXXX

This operation may take up to a few minutes. Please be patient...

閘道管理員裝置 （使用 Base Daemon 時） 發生錯誤 （請參閱記錄檔）

從storapid.log： 
<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXX using device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

<Warn > [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [new_find_pooled_gk()] Could not open a gatekeeper to array 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 SMBASE:7264-3] Aug-08 15:50:01.934 : [dmnSymmGetSyscallGkdev()] Failed to get gatekeeper '/dev/pooled' for syscall; local symm 000497600161, target symm 00049XXXXX: Access control has blocked access to the Symmetrix

<Error> [3456 <N/A>:4460-20] Aug-08 15:50:13.132 : [validate_gk()] Syscall 0x191 failed to Symm 00049XXXXXusing device '\\.\PHYSICALDRIVE31' [sts = -15009, ord17 = 0x0]: Access control has blocked access to the Symmetrix

從symapi.log 
8/08/2022 15:50:00.153 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:00.169 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING

08/08/2022 15:50:01.919 7264 12088 EMC:SMBASE emcSymRealSimplePing SIL_GetAccessIDPermissions (9223) failed sts: SIL_GKMGT_ACCESS_DENIED, Order17: None, gk: /dev/pooled, sid: 00049xxxxxx returning SYMAPI_C_FAILED_LOCAL_SYM_PING
發現陣列已同時啟用 symauth 和 symacl。但是，已檢查 
 "symauth show -username"
 並驗證在 
 "symauth -sid <SID> list -users"
。還檢查過  
"symacl -sid <sid> show accgroup Admingrp"
 並驗證沒有主機是 symacl AdminGrp 的一部分。

Cause

Syacl 存取問題

Resolution

必須由 Dell EMC 技術支援工程師介入。
請提出票證並引用此 LKB# 000204043，支援團隊的成員將很樂意為您提供協助。

Affected Products

Solutions Enabler
Article Properties
Article Number: 000204043
Article Type: Solution
Last Modified: 11 Jul 2024
Version:  4
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