Unisphere for PowerMax: Remote Syslog Configuration mislykkes med feilmeldingen "java.net.SocketException: Tilbakestilling av tilkobling"

Summary: Konfigurasjon av ekstern syslog mislykkes med feilen "java.net.SocketException: Tilbakestilling av tilkobling."

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Symptoms

Når du prøver å konfigurere Remote Syslog fra Setting > Security > Remote syslog in Unisphere for PowerMax, mislykkes det og viser feilmelding: 
java.net.SocketException: Connection reset
 
java.net.SocketException: Tilbakestilling av tilkobling
Figur 1: Error: java.net.SocketException: Tilbakestilling av tilkobling

smas.log har bare følgende oppføringer: 
2022-03-04 14:49:11,568 ERROR [em.bp.SECURITY] (default task-40) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset
2022-03-04 14:51:39,978 ERROR [em.bp.SECURITY] (default task-14) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset
2022-03-07 15:50:51,998 ERROR [em.bp.SECURITY] (default task-31) SecurityCommandProcessor.processConfigureRemoteSyslogCommand:java.net.SocketException: Connection reset

Cause

Denne feilen skyldes et nettverksproblem.

Resolution

Brukerens nettverksteam fant ut at trafikken var blokkert for port 6514. Når nettverksproblemet var løst, kunne de konfigurere Remote syslog.

Affected Products

Unisphere for PowerMax
Article Properties
Article Number: 000204186
Article Type: Solution
Last Modified: 11 Jul 2024
Version:  3
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