Secure Connect Gateway: Invalid host and port details. Re-enter details and try again

Summary: Unable to apply local intranet proxy server settings. To resolve ensure the proxy server can reach the Dell or EMC endpoints on outbound TCP ports 443 and 8443 and if SSL decryption is used that an exception is added on the proxy for the Dell endpoints. ...

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Instructions

Administrators may receive the following error dialog when trying to apply the proxy server settings in Secure Connect Gateway.


The message is Invalid host and port details. Re-enter details and try again.

 

image.png



Refer to the Secure Connect Gateway user's guide and in Deploying Secure Connect Gateway section under Network requirements
 

  • The secure connect gateway appliance (SCG/VE)  must  be configured to resolve DNS names.

 

  • To ensure communication security and integrity, networking devices must not perform any method of SSL decryption on traffic for the backend. Attempting to do so will cause a loss of connectivity to the backend.
 
Note:
If SSL decryption is enabled on the proxy servers and other devices, ensure the Global access and Enterprise servers are added to the SSL decryption exclusion list on the proxy servers and devices.


 

  • The local system must be able to connect to the following Enterprise servers through ports 443 and 8443:
    • esrs3-core.emc.com
    • esrs3-coredr.emc.com
 
  • The local system must be able to connect to the following Global access servers through ports 443 and 8443:
    • esr3gduprd01.emc.com
    • esr3gduprd02.emc.com
    • esr3gduprd03.emc.com
    • esr3gduprd04.emc.com
    • esr3gduprd05.emc.com
    • esr3gduprd06.emc.com
    • esr3ghoprd01.emc.com
    • esr3ghoprd02.emc.com
    • esr3ghoprd03.emc.com
    • esr3ghoprd04.emc.com
    • esr3ghoprd05.emc.com
    • esr3ghoprd06.emc.com
    • esr3gscprd01.emc.com
    • esr3gscprd02.emc.com
    • esr3gscprd03.emc.com
    • esr3gscprd04.emc.com
    • esr3gscprd05.emc.com
    • esr3gscprd06.emc.com
    • esr3gckprd01.emc.com
    • esr3gckprd02.emc.com
    • esr3gckprd03.emc.com
    • esr3gckprd04.emc.com
    • esr3gckprd05.emc.com
    • esr3gckprd06.emc.com
    • esr3gckprd07.emc.com
    • esr3gckprd08.emc.com
    • esr3gckprd09.emc.com
    • esr3gckprd10.emc.com
    • esr3gckprd11.emc.com
    • esr3gckprd12.emc.com
    • esr3gspprd01.emc.com
    • esr3gspprd02.emc.com
    • esr3gspprd03.emc.com
    • esr3gspprd04.emc.com
    • esr3gspprd05.emc.com
    • esr3gspprd06.emc.com
 

Affected Products

Secure Connect Gateway, Secure Connect Gateway, Secure Connect Gateway - Application Edition
Article Properties
Article Number: 000208160
Article Type: How To
Last Modified: 02 Feb 2023
Version:  1
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