戴尔 WH3022 和 WH1022 耳机的 Dell Optimizer 戴尔智能调优软件音频问题
Summary: 对于拥有 Dell Optimizer 戴尔智能调优软件 4.0 并使用戴尔耳机（WH3022、WH1022）的用户，他们可能会遇到低于预期的语音质量。
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Symptoms
受影响的产品：
- Dell Optimizer 戴尔智能调优软件
- 戴尔耳机 WH3022
- 戴尔耳机 WH1022
Cause
不适用
Resolution
如果在使用戴尔耳机和 Dell Optimizer 戴尔智能调优软件 4.0 时观察到语音质量问题，用户应在“Audio”模块中禁用（关闭）“ Remove My Background Noise ”和 “Voice Quality Monitoring ”功能。
Affected Products
Dell Optimizer, Dell Stereo Headset WH1022, Dell Pro Stereo Headset - WH3022Products
Dell Optimizer, Dell Stereo Headset WH1022, Dell Pro Stereo Headset - WH3022Article Properties
Article Number: 000210042
Article Type: Solution
Last Modified: 16 Sep 2025
Version: 5
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