CloudLink: CloudLink Mail-varselet fungerer ikke "Sending the email to the following server failed...." (Sending av e-post til følgende server mislyktes ...) fungerer ikke

Summary: CloudLink Mail-varselet fungerer ikke "Sending the email to the following server failed...." (Sending av e-post til følgende server mislyktes ...) fungerer ikke

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Symptoms

Test av e-postvarsling viser at sending av e-post til følgende server mislyktes: XXX.XXX.XXX.XXX:25"

cloudlink-errors.log: 
2023-02-20 04:39:17,377 ERROR [/cloudlink/rest/email/test (qtp1485955886-192095)] c.a.g.e.s.m.EmailNotificationServiceBean.sendTestEmail(…) (EmailNotificationServiceBean.java:179) Failed to send test email: Sending the email to the following server failed: xxxxx.xxxxx.com.xxx:25
org.apache.commons.mail.EmailException: Sending the email to the following server failed: xxxxx.xxxxx.com.xxx:25
    at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1469)
    at org.apache.commons.mail.Email.send(Email.java:1496)
...
...
...
Caused by: javax.mail.MessagingException: Could not connect to SMTP host: mailout.optus.com.xxxxx.xxxxx.com.xxx, port: 25, response: 554
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2106)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at javax.mail.Transport.send0(Transport.java:194)
    at javax.mail.Transport.send(Transport.java:124)
    at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1459)
    ... 95 common frames omitted

Cause

HTTP-svarkoden 554 betyr at den mottakende serveren ser noe i meldingens fra- eller til-overskrifter som den ikke liker.
Det finnes flere årsaker til dette. En ugyldig e-posttittel, eller avsenderen er blokkert eller er ikke i tillatelseslisten for den mottakende e-postserveren.
I dette tilfellet godtar innstillingen for tillatelsesliste for e-postserveren bare e-postforespørsler fra IP-ene på tillatelseslisten.

Resolution

For å løse dette problemet legger du til Cloudlink-nodene i tillatelseslisten for denne e-postserveren.

Affected Products

CloudLink SecureVM, CloudLink
Article Properties
Article Number: 000211326
Article Type: Solution
Last Modified: 31 Mar 2025
Version:  6
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