PowerProtect: PowerProtect Data Manager FSAgent: AIX agentsvc does not start automatically when AIX server is rebooted.
Summary: Agentsvc does not automatically start when AIX server is restarted after installing PowerProtect Data Manager FSAgent for AIX 19.13 and earlier.
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Symptoms
After the reboot of the AIX server, AgentService is not started automatically.
Cause
In the AIX setup, AgentService used "daemonizer" to start the AgentService as AIX machine does not have "systemd" or "init.d." We used "daemonizer" to ** start the AgentService.
Resolution
To ensure Agentsvc starts automatically, run the following command on AIX server as root:
mkitab 'as_start:2:once:/opt/dpsapps/agentsvc/register.sh --start >/dev/console 2>&1'
Additional Information
Affected versions: 19.13 and earlier
Fixed Version: 19.14
Fixed Version: 19.14
Affected Products
PowerProtect App Direct, PowerProtect SoftwareArticle Properties
Article Number: 000212036
Article Type: Solution
Last Modified: 14 Jul 2023
Version: 3
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