Data Protection Central 19.8: Single Sign On redirect does not finish with message "Invalid parameter: redirect_uri"
Summary: In Data Protection Central (DPC) 19.8, when using Single Sign On (SSO) and clicking "Avamar UI" or other UI link, redirection does not finish. DPC UI displays message: Invalid parameter: redirect_uri ...
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Symptoms
In DPC 19.8, when SSO is configured and you click on Avamar UI or another UI link, the redirection does not finish.
The DPC UI shows the error message:
Figure 1: Screenshot of Invalid Parameter in DPC UI
The DPC UI shows the error message:
Invalid parameter : redirect_uri
Figure 1: Screenshot of Invalid Parameter in DPC UI
Cause
The hostname entered in System Management for Avamar is case-sensitive. Usually it is in UPPERCASE LETTERS.
Figure 2: Screenshot of Connection information showing uppercase letters
Figure 2: Screenshot of Connection information showing uppercase letters
Resolution
To address this issue:
Figure 3: Screenshot of System Management screen with deletion of affected system
- Delete the affected system from System Management as seen in this screenshot:
Figure 3: Screenshot of System Management screen with deletion of affected system
- Add the affected system back in to System Management, this time using lowercase name for the hostname field.
Figure 4: Screenshot of Add affected system back in
- Once the system is added back in, launch the Avamar UI to test SSO.
Article Properties
Article Number: 000212456
Article Type: Solution
Last Modified: 29 Jun 2023
Version: 3
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