NetWorker: vProxy Backup tasks stuck in vCenter as orphan tasks appear in vCenter as a "NetWorker Backup"
Summary: The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The virtual machine (VM) backup for VMs shows orphaned NetWorker backup tasks in vCenter.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
The VMware vSphere user interface shows
Multiple NetWorker Backup Status appear as 88% 81% 67% .. 30% 21% 7% etc
Cause
The NSR Hypervisor "console events" field is set to Yes.
Resolution
Run ./ProxyHC tasks to clear the tasks from vSphere.
Sample Commands and Outputs are below:
- To permanently disable the tasks in the vSphere user interface, set the NetWorker NSR hypervisor resource's "console events" to no
- Also, to revoke the option of stopping NetWorker Backup from vSphere user interface, another option called "console cancel" can be set to no
Sample Commands and Outputs are below:
# ./ProxyHC tasks
Info: Checking OS account status -------> Passed
Info: Checking configuration files
Info: Proxy is registered to: linux1.amer.lan
Info: Proxy version is: 4.2.0-7
Info: Checking OS
Info: Checking attached disks -------> Passed
Info: Checking disk usage -------> Passed
Info: Checking memory usage -------> Passed
Info: Checking connectivity
Info: Checking primary NIC -------> 192.168.9.123
Info: Testing ping to gateway 192.168.9.100 -------> Passed
Info: Testing ping to DNS 192.168.9.100 -------> Passed
Info: Checking DNS response
Info: Testing name lookup for linux1.amer.lan -------> Passed
Info: Checking package details
Info: Checking vProxy package version -------> Found version 4.2.0
Info: Verifying vProxy package -------> Passed
Info: Checking service state
Info: Checking status for vbackupd -------> Passed
Info: Checking status for vflragent -------> Passed
Info: Checking status for vflrd -------> Passed
Info: Checking status for vrapid -------> Passed
Info: Checking status for vrecoverd -------> Passed
Info: Checking status for vsessionsd -------> Passed
Info: Checking engine logs
Info: Checking vsessionsd engine log -------> Passed
Info: Checking vrapid engine log -------> Passed
Info: Checking vbackupd engine log -------> Passed
Info: Checking vrecoverd engine log -------> Passed
Info: Checking vflragent engine log -------> Passed
Info: Checking vflrd engine log -------> Passed
Info: Checking vCenter access
Info: Could not locate vCenter name in log. Please provide: vcsa.amer.lan
Please specify vCenter USER name for vcsa.amer.lan: administrator@amer.lan <mailto:administrator@amer.lan>
Please provide vCenter server password:
Info: Validating vCenter server connectivity -------> Passed
Info: Checking orphaned sessions
Please specify NW AuthC(NMC) USER name[administrator]:
Please provide NW server user password:
Please specify Remote NW AuthC(NMC) server, if any[]:
Info: Validating NW server connectivity -------> Passed
Info: NW server shows backup session count: 0 for this vCenter
Info: Looking in vCenter for NetWorker backup tasks -------> Found 0 running tasks
Logs at: /tmp/proxy-hc.log
Send feedback to:
Mahesh Punjabi @ mahesh.punjabi@dell.com <mailto:mahesh.punjabi@dell.com>
and TS_Tools_Support@dell.com <mailto:TS_Tools_Support@dell.com>
nsradmin> p type:nsr hypervisor
type: NSR hypervisor;
name: myvcenter_a.abc.com;
version: 7.0.3;
comment: ;
service: VMware VirtualCenter;
endpoint: "https://myvcenter_a.abc.com/sdk";
username: myVMBackup@vsphere.local;
password: *******;
command: nsrvim;
proxy: myproxy.abc.com;
console events: Yes;
cloud: No;
console cancel: Yes;
Snapshot FreeSpace Warning Threshold: 0;
Snapshot FreeSpace Failure Threshold: 0;
type: NSR hypervisor;
name: myvcenter_b.abc.com;
version: 7.0.3;
comment: ;
service: VMware VirtualCenter;
endpoint: "https://myvcenter_b.abc.com/sdk";
username: myVMBackup@vsphere.local;
password: *******;
command: nsrvim;
proxy: myproxy.abc.com;
console events: Yes;
cloud: No;
console cancel: Yes;
Snapshot FreeSpace Warning Threshold: 0;
Snapshot FreeSpace Failure Threshold: 0;
nsradmin> show console events
nsradmin> p
console events: Yes;
nsradmin> update console events: No
console events: No;
Update? y
nsradmin> update console cancel: No
console events: No;
Update? y
nsradmin> quit
C:\Users\MRoyer>nsradmin
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> p type:nsr hypervisor
type: NSR hypervisor;
name: myvcenter_a.abc.com;
version: 7.0.3;
comment: ;
service: VMware VirtualCenter;
endpoint: "https://myvcenter_a.abc.com/sdk";
username: myVMBackup@vsphere.local;
password: *******;
command: nsrvim;
proxy: myproxy.abc.com;
console events: No;
cloud: No;
console cancel: No;
Snapshot FreeSpace Warning Threshold: 0;
Snapshot FreeSpace Failure Threshold: 0;
type: NSR hypervisor;
name: myvcenter_b.abc.com;
version: 7.0.3;
comment: ;
service: VMware VirtualCenter;
endpoint: "https://myvcenter_b.abc.com/sdk";
username: myVMBackup@vsphere.local;
password: *******;
command: nsrvim;
proxy: myproxy.abc.com;
console events: No;
cloud: No;
console cancel: No;
Snapshot FreeSpace Warning Threshold: 0;
Snapshot FreeSpace Failure Threshold: 0;
nsradmin>
Affected Products
NetWorker FamilyArticle Properties
Article Number: 000212900
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 3
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