vProtect: The "restore to hypervisor" option is not visible in the Virtual Environment

Summary: In the vProtect Virtual Environments screen, the "restore to hypervisor" option is not visible.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

In the vProtect Virtual Environments screen, the "restore to file system" is shown, but there is no option to "restore to hypervisor".

Virtual Environments screen
 

Cause

If the customer uses an alternative "Node Configuration" for the node, this must also be changed in the Hypervisor and Hypervisor Manager.

This is by design, otherwise "restore to hypervisor" is not provided as an option.

Resolution

Use the same node configuration across the Nodes, Hypervisors, and Hypervisor Managers configuration screens.
Node Configuration

Virtual Environments screen with configuration elements.

Affected Products

vProtect
Article Properties
Article Number: 000212903
Article Type: Solution
Last Modified: 18 Sep 2025
Version:  3
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