Article Number: 000214375
How to Install McAfee Business Protection
Summary: This article discusses how to install McAfee Business Protection purchased from Dell.
Article Content
Instructions
Affected Products:
- McAfee Business Protection
A McAfee Business Protection subscription can be purchased with a Dell commercial computer.
Note: For more information about changing your McAfee subscription, reference How to Cancel or Renew your McAfee Subscription Purchased at Dell.
- After the Windows one hour quiet period, there is a Dell Digital Delivery message. Click Open. If this message is not displayed, go to Windows Search and Search for Dell Digital Delivery.
Figure 1: (English Only) Dell Digital Delivery New Software message
- The Dell Digital Delivery Application opens. Click Get Started.
Figure 2: (English Only) Click Get Started
Note:
- It may take up to fifteen minutes for McAfee software to be populated in Dell Digital Delivery.
- If unable to see software, try restarting your computer to implement updates.
- If still unable to see the software, go to McAfee Business Protection.
Figure 3: (English Only) Click Get Started
- Sign in to your account:
- Sign in with the email address that you used when you activated your subscription.
Note: For first-time users, create an account through the sign in page.
Figure 4: (English Only) Sign in with an email address
- After you have entered an email address, a one-time pass code will be sent to your email address to verify your identity.
Note: You can also sign in with a password. Add a password in the two fields to set up your password, then Click Confirm password.
- Or, the user can sign in with a password.
- Add a password in the two fields to set up your password
- Click Confirm password
Figure 5: (English Only) Create a password
- The user is presented with an onboarding wizard where you can configure your name as administrator and enter your company’s name.
Figure 6: (English Only) Enter Administrator information
- Set up two-factor authentication (2FA), two-factor authentication strengthens access security by requiring two methods to verify your identity:
- Your password
- One-time-passcode
Figure 7: (English Only) Setup two-factor authentication (2FA)
- Download and install the McAfee app on your computer or smartphone. You can choose:
- Click Download and install on the device you are on.
- Scan the QR code with your smartphone.
- Send an email with a download link to your other devices by Clicking Email link button.
Figure 8: (English Only) Download and Install the McAfee app
- Add one or more employees to your subscription by sending them an invitation email with which provides instructions to set up their accounts.
Figure 9: (English Only) Invite Users
- Once your employees have set up their accounts, they can install protection on their own business devices. These devices show up in your Security Console:
Figure 10: (English Only) Security Console
Figure 11: (English Only) Security Console
Note: For additional information about installation and activation, go to McAfee Customer Service.
Warning: Dell Technologies recommends doing this before you add other users and devices to your subscription.
- Click the system tray hidden icon button in the lower right corner of the desktop.
Figure 12: (English Only) Click system tray
- Click the McAfee icon.
Figure 13: (English Only) Click McAfee Icon
Note:
- It may take up to eight hours for McAfee software to be accessible.
- If unable to see software, try restarting your computer to implement updates.
- If still unable to see the software, go to McAfee Business Protection.
- Click Get started.
Figure 14: (English Only) Click Get Started
- Sign in to your account:
- Sign in with the email address that you used when you activated your subscription.
Note: For first-time users, create an account through the sign in page.
Figure 15: (English Only) Sign in with an email address
- After you have entered an email address, a one-time pass code will be sent to your email address to verify your identity.
Note: You can also sign in with a password. Add a password in the two fields to set up your password, then Click Confirm password.
- Or, the user can sign in with a password.
- Add a password in the two fields to set up your password
- Click Confirm password
Figure 16: (English Only) Create a password
- The user is presented with an onboarding wizard where you can configure your name as administrator and enter your company’s name.
Figure 17: (English Only) Enter Administrator information
- Set up two-factor authentication (2FA), two-factor authentication strengthens access security by requiring two methods to verify your identity:
- Your password
- One-time-passcode
Figure 18: (English Only) Setup two-factor authentication (2FA)
- Download and install the McAfee app on your computer or smartphone. You can choose:
- Click Download and install on the device you are on.
- Scan the QR code with your smartphone.
- Send an email with a download link to your other devices by Clicking Email link button.
Figure 19: (English Only) Download and Install the McAfee app
- Add one or more employees to your subscription by sending them an invitation email with which provides instructions to set up their accounts.
Figure 20: (English Only) Invite Users
- Once your employees have set up their accounts, they can install protection on their own business devices. These devices show up in your Security Console:
Figure 21: (English Only) Security Console
Figure 22: (English Only) Security Console
- Go to McAfee.
- In the upper right, click Login.
- Sign in using your McAfee account.
Figure 23: (English Only) McAfee Sign In
Note:
- A McAfee account is generated during the initial setup of a McAfee subscription.
- For issues accessing your McAfee account:
- Validate the email used is tied to a McAfee subscription.
- To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at McAfee Customer Service.
- Click Go to My Protection.
Figure 24: (English Only) Click Go to My Protection
- Click View My Details.
Figure 25: (English Only) Click View My Details
- Click Send Link.
Figure 26: (English Only) Click Send Link
Note: An email is sent to the email account associated with the McAfee Account.
- Locate email and Click Download Protection.
Figure 27: (English Only) Click Download protection
- Go to the downloaded file location and proceed with system prompts reinstall McAfee.
Note: For additional information about installation and activation, go to McAfee Customer Service.
Article Properties
Last Published Date
04 Aug 2023
Version
8
Article Type
How To