PPDM |升级失败，并显示： puppet configuration has failed at （run bin file execution）

Summary: 在执行 PPDM 设备升级时，升级失败，并显示错误消息“PowerProtect Data Manager update failed， puppet configuration has failed at （run bin file execution）” （PowerProtect Data Manager 更新失败，puppet 配置在 （运行 bin 文件执行）时失败。升级将失败，并且 PPDM 应用装置应回滚到升级之前拍摄的快照。 ...

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Symptoms

在 /var/log/brs/upgrade/upgrademgr.log 中，您会看到类似于 的条目;

2023-05-11T07:20:36.065Z INFO [] [upgrademgr-task-executor-1] [][][][TRACE_ID:b7311cb4e71eed3d][] com.emc.brs.upgrademgr.service.PuppetRunner - ESC[mNotice: /Stage[main]/Ecdm::Component::Bin-execution/Exec[run bin file execution]/returns: Not enough space left in /tmp (1475488 KB) to decompress /data01/brs/upgrade/vProxy/vproxy-upgrade-19.13.0-20.bin (1888372 KB)ESC[0m

 

Cause

为了执行 PPDM 应用装置的升级，必须在 PPDM 的 /tmp 分区上有 8 GB 的可用空间。

Resolution

受影响的版本：此行为可能发生在任何 PPDM 上。

固定版本：19.14

解决办法：
运行 命令以标识 / 分区中的最大文件。
删除这些文件以释放空间，然后再次尝试升级。

sudo find /home -type f -printf '%s %p\n' | sort -nr | head -10
sudo find /tmp -type f -printf '%s %p\n' | sort -nr | head -10

 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000214545
Article Type: Solution
Last Modified: 12 Sep 2023
Version:  2
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