IO 로드가 높을 경우 ESXi 보라색 화면이 표시됨

Summary: I/O 로드가 높을 때 보라색 화면이 임의로 발생합니다. 명백한 SAN 문제나 어레이 관련 문제가 없습니다.

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Symptoms

환경: 하드웨어 Dell 9116 스위치
VMware OS: ESXi 모든 릴리스(ESXi 7.0.3에서 처음 표시됨):

보라색 화면 앞에 수많은 "경로 실패" 및 "의심스러운 경로"가 표시됨:

보라색 화면 스크린샷: 
VMware ESXi 7.0.3 [Releasebuild-21313628 x86_64]
#PF Exception 14 in world 2496356:vmm1:VA1PWCS IP 0x420023bf41db addr 0x28
PTEs:0x0;
cr0=0x80050031 cr2=0x28 cr3=0x815439b000 cr4=0x152668
FMS=06/55/7 uCode=0x5003302
frame=0x453a3061b730 ip=0x420023bf41db err=0x0 rflags=0x10206
rax=0x0 rbx=0x431655444ec0 rcx=0x76
rdx=0x49 rbp=0xc rsi=0x420023c91d46
rdi=0x4309a8b1da20 r8=0x1 r9=0x78a78c
r10=0xd78a78c r11=0x453a3061b640 r12=0x5fc
r13=0x43165559f160 r14=0x0 r15=0x1
*PCPU11:2496356/vmm1:VA1PWCSQL840
PCPU  0: SVVVVVVVVVVVVVVVSVSVVSVVVSVSVSSV
Code start: 0x420022c00000 VMC uptime: 22:18:04:37:412
0x453a3061b7f0:[0x420023bf41db]qedfc_process_error_detect@(qedf)#<None>+0x537 stack: 0x41ffe2ceb830
0x453a3061b840:[0x420023bd01da]qedfc_fp_process_cqes@(qedf)#<None>+0x47f stack: 0x420022cddf68
0x453a3061b890:[0x420023bd08a3]qed_msix_fp_int@(qedf)#<None>+0x18 stack: 0x4302b5832580
0x453a3061b8b0:[0x420022cde0e3]IntrCookieBH@vmkernel#nover+0x17c stack: 0x453a3061b8d0
0x453a3061b940:[0x420022cc0367]BH_DrainAndDisableInterrupts@vmkernel#nover+0x170 stack: 0x0
0x453a3061b9c0:[0x420022cdfce6]IntrCookie_VmkernelInterrupt@vmkernel#nover+0xb3 stack: 0xffffffffffffff8a
0x453a3061b9e0:[0x420022d55aac]IDT_IntrHandler@vmkernel#nover+0x9d stack: 0x0
0x453a3061ba00:[0x420022d4e067]gate_entry@vmkernel#nover+0x68 stack: 0x0
0x453a3061bac8:[0x420022c84608]Power_ArchPerformWait@vmkernel#nover+0x70 stack: 0x420042c00980
0x453a3061bad0:[0x420022c84776]Power_ArchSetCState@vmkernel#nover+0x8f stack: 0x0
0x453a3061bb20:[0x420022fae43c]CpuSchedIdleLoopInt@vmkernel#nover+0x275 stack: 0x420042c00100
0x453a3061bb90:[0x420022fb2502]CpuSchedDispatch@vmkernel#nover+0x1aff stack: 0x420042c00140
0x453a3061bdd0:[0x420022fb3257]CpuSchedWait@vmkernel#nover+0x2f4 stack: 0x7
0x453a3061bf50:[0x420022fb37ee]CpuSched_VcpuHalt@vmkernel#nover+0x13f stack: 0x453a3061f000
0x453a3061bfa0:[0x420022d2d313]VMMVMKCall_Call@vmkernel#nover+0x108 stack: 0x0
0x453a3061bfe0:[0x420022d59489]VMKVMM_ArchEnterVMKernel@vmkernel#nover+0xe stack: 0x420022d5947c
base fs=0x0 gs=0x420042c00000 Kgs=0x0

Cause

이 문제는 9116 스위치 문제(각 섀시 세트에 이러한 스위치가 2개씩 있음)로 확인되었으며 FCoE 데이터가 뒤섞인 문제입니다.

Resolution

이 문제가 발생하면 MX7000 섀시, 스위치 및 블레이드의 펌웨어를 검증된 최신 릴리스로 업그레이드하십시오.

Affected Products

PowerEdge MX7000

Products

VMware
Article Properties
Article Number: 000214640
Article Type: Solution
Last Modified: 13 May 2025
Version:  5
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