Dell Wireless Keyboard Caps Lock or Number Lock LED Does Not Stay Lit

Summary: This article provides clarification about Dell Wireless Keyboard caps lock or number lock LED lighting behaviors.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Caps lock and number lock LEDs stay on for five seconds after being pressed, then turn off, but the lock state remains active for typing. The LED is only on for five seconds again if the caps lock or number lock key is pressed again.

Affected Keyboards:

  • Dell Pro Keyboard KB500
  • Dell Pro Plus Keyboard KB700
  • Dell Pro Plus Compact Keyboard KB740
  • Dell Pro Keyboard and Mouse KM5221W
  • Dell Pro Plus Compact Keyboard and Mouse KM7120W
  • Dell Pro Plus Keyboard and Mouse KM7321W

Cause

Not applicable

Resolution

This is the expected behavior of a Dell Wireless Keyboard to preserve the alkaline battery life.

Affected Products

Dell Pro Plus Compact Keyboard KB740, Dell Pro Plus Keyboard KB700, Dell Pro Plus Compact Keyboard and Mouse KM7120W, Dell Pro Plus Keyboard and Mouse KM7321W, Dell Pro Keyboard and Mouse KM5221W, Dell Pro Keyboard KB500
Article Properties
Article Number: 000214701
Article Type: Solution
Last Modified: 05 Nov 2025
Version:  5
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