OpenManage Enterprise: Some pop-out windows are missing fields causing them to be unusable

Summary: When logged into the OpenManage Enterprise web interface version 3.10 or earlier, some pop-out windows are unusable due to certain missing fields.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

When logged in to the OpenManage Enterprise web interface, some pop-out windows are unusable due to missing fields. This occurs when accessing the web interface with a chromium-based browser such as Google Chrome, Microsoft Edge, and Firefox versions 114.x and later.
 
The following pop-out windows are impacted:
  • Add or Edit User under Application Settings > Users - Users
Add or Edit User pop-out window
Figure 1: Add or Edit User pop-out window.
  • Add or Edit OpenID Connect (OIDC) integration under Application Settings > Users - OIDC
OIDC connector pop-out window
Figure 2: OIDC connector pop-out window

Cause

Chromium-based browsers now incorporate Popover Application Programming Interface (API) support that sometimes causes interference with native Java-based elements of the same name. OpenManage Enterprise version 3.10.x and earlier versions do not carry support for the Popover API implementation.

More information can be found in the following link. Popover API - Web APIs | mozilla.orgThis hyperlink is taking you to a website outside of Dell Technologies.

Resolution

As of OpenManage Enterprise version 4.x Popover API support has been added. Migrate to the latest version to get this changes.

If migrating to the latest version is not possible, use the OpenManage Enterprise REST APIs to make the necessary changes - Explore APIs | Dell Technologies Developer.

Affected Products

Dell EMC OpenManage Enterprise

Products

C Series, Modular Infrastructure, Rack Servers, Tower Servers
Article Properties
Article Number: 000214772
Article Type: Solution
Last Modified: 13 May 2025
Version:  6
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