PowerProtect：指标不正确导致 DPA 显示错误的报告

Summary: PowerProtect Data Manger （PPDM） /api/v2/aggregation/protection-metrics 显示错误的结果，从而导致 DPA 显示错误报告。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

PowerProtect Data Manager UI 不显示失败的备份，但 DPA 报告显示失败的备份。

报告源数据来自 PowerProtect Data Manager API /api/v2/aggregation/protection-metrics

API 输出显示备份失败，确认问题出在 PowerProtect Data Manager 上。

{
  "page" :
{     "size" : 1,     "number" : 1,     "totalPages" : 1,     "totalElements" : 1   },
  "content" : [ {
    "startTime" : "2023-05-22T00:57:57.505Z",
    "endTime" : "2023-05-23T00:57:57.505Z",
    "protectionMetrics" :
{       "groups" : 16,       "protectedAssets" : 696,       "unprotectedAssets" : 2,       "assetCapacity" : 1.97134240171008E14     },
    "taskMetrics" : {
      "backups" :
{         *"failure" : 1,*         "success" : 665,         "partialSuccess" : 46,         "total" : 712       }
,
      "replications" :
{         "failure" : 0,         "success" : 1381,         "partialSuccess" : 0,         "total" : 1385       },
      "restores" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       },
      "archives" :
{         "failure" : 0,         "success" : 0,         "partialSuccess" : 0,         "total" : 0       }

Cause

对“无法删除存储单元”的请求被视为保护任务。
如果在删除存储单元时出现错误，API 会报告备份失败。

Resolution

解决方案：在 PowerProtect Data Manager 19.15 中，该错误不是备份失败。

解决 方案：修复“无法删除存储单元”的系统错误。 

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Software, PowerProtect Software
Article Properties
Article Number: 000214873
Article Type: Solution
Last Modified: 11 Dec 2025
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.