Cyber Recovery: Unable to set the Retention Lock Maximum to greater than 1827 days
Summary: Unable to set the Retention Lock Maximum to greater than 1827 days in Cyber Recovery Policy.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
The Next button is unavailable when creating a Cyber Recovery policy if a value greater than 1827 days is entered for Retention Lock Maximum.
Cause
The product is working as designed.
Resolution
Cyber Recovery does not support a Maximum Retention duration of more than 1827 days. Enter a number less than or equal to 1827 days to proceed.
Additional Information
The Maximum Retention Lock is mentioned in the Cyber Recovery product guide.
Affected Products
PowerProtect Cyber Recovery, Cyber Recovery SeriesArticle Properties
Article Number: 000215209
Article Type: Solution
Last Modified: 16 Sep 2025
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.