PowerEdge: Problem med firmwareopdatering til Broadcom 5741x/57454/5750x - SUP0550 fejl

Summary: Problem med firmwareopdatering til Broadcom 5741x/57454/5750x - SUP0550: Kan ikke opdatere firmwaren til komponenten Broadcom 5741x/57454/5750x til version 22.00.07.60, fordi opdateringshandlingen pludselig blev stoppet. Årsagen til brat stop: Behandlingsfejl. ...

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Symptoms

Netværkscontrollerfirmware til Broadcom NetXtreme-E-enheder, f.eks. BCM57504 til MX7000-computerslæder, kan i nogle tilfælde ikke opdatere firmwaren og vise en "SUP0550"-fejl i LCC-logfilerne (Lifecycle).  Dette problem kan også være til stede på 13G-, 14G-, 15G- og 16G-rack- og towerservere og påvirke yderligere Broadcom NetXtreme-E NIC-enheder (du kan se en komplet liste over berørte enheder og serverplatforme i firmwarelink(s) på Dells supportwebsted, som f.eks. eksemplet med MX740C-databehandlingsslæde:  https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=8fkr1&oscode=wst14&productcode=poweredge-mx740c).    

LCC-log: 
 
2023-06-23 14:03:56 858 SUP0550 Kan ikke opdatere firmwaren for komponenten Broadcom BCM57504 25G KR Quad Port Fab AB Mezz til version 22.00.07.60, fordi opdateringshandlingen pludselig blev stoppet. Årsagen til brat stop: Behandlingsfejl..

Cause

Ifølge produktbemærkningerne til Broadcom-netværksadapteren er det ikke muligt at opgradere 5741x/57454/5750x-adaptere direkte fra firmwareversion 21.85.21.91 eller tidligere til 22.00.x.y eller nyere via iDRAC eller Lifecycle Controller.

Resolution

Løsning: Firmwareversion 21.85.21.92 indeholder en opgraderingssti til den nyeste firmware ved hjælp af iDRAC eller Lifecycle Controller. Hvis du vil opgradere til 22.00.x.y eller nyere via iDRAC eller Lifecycle Controller, skal du først opgradere til 21.85.21.92.

Alternativ: Opgrader til 22.00.x.y-firmwaren ved at udføre firmware-DUP en fra et understøttet operativsystem.

Affected Products

XE Servers, Broadcom NetXtreme Family of Adapters, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, Poweredge FC430, Poweredge FC630, PowerEdge FC640, Poweredge FC830, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C , PowerEdge R530, PowerEdge R540, PowerEdge R550, PowerEdge R630, PowerEdge R640, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R830, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge T440, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, QLogic Family of Adapters ...
Article Properties
Article Number: 000215301
Article Type: Solution
Last Modified: 02 Dec 2024
Version:  3
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