PowerEdge：Broadcom 5741x/57454/5750x 韌體更新問題 - SUP0550錯誤
Summary: Broadcom 5741x/57454/5750x 韌體更新問題 - SUP0550： 由於更新作業突然停止，因此無法將元件 Broadcom 5741x/57454/5750x 的韌體更新至版本 22.00.07.60。突然停止的原因：處理錯誤。
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Symptoms
Broadcom NetXtreme-E 裝置的網路控制器韌體 （例如 MX7000 運算 SLED 的 BCM57504） 在某些情況下可能無法更新韌體，並在生命週期 （LCC） 記錄中顯示「SUP0550」錯誤。 此問題也可能出現在 13G、14G、15G 和 16G 機架和立式伺服器上，並影響其他 Broadcom NetXtreme-E NIC 裝置 （如需受影響的裝置和伺服器平台完整清單，請參閱 Dell 支援網站上的韌體連結，例如 MX740C 運算 SLED 的範例： https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=8fkr1&oscode=wst14&productcode=poweredge-mx740c）。
LCC 記錄：
LCC 記錄：
| 2023-06-23 14:03:56 | 858 | SUP0550 | 由於更新作業突然停止，因此無法將元件 Broadcom BCM57504 25G KR 四埠 Fab AB 夾層卡的韌體更新至 22.00.07.60 版。突然停止的原因：處理錯誤... |
Cause
根據 Broadcom 網路配接卡版本資訊，您無法透過 iDRAC 或 Lifecycle Controller 將 5741x/57454/5750x 配接卡的韌體版本 21.85.21.91 或更早版本升級至 22.00.x.y 或更新版本。
Resolution
因應措施：韌體版本 21.85.21.92 提供使用 iDRAC 或 Lifecycle Controller 至最新韌體的升級路徑。若要透過 iDRAC 或 Lifecycle Controller 升級至 22.00.x.y 或更新版本，請先升級至 21.85.21.92。
替代方案：在支援的作業系統內執行韌體 DUP，以升級至 22.00.x.y 韌體。
替代方案：在支援的作業系統內執行韌體 DUP，以升級至 22.00.x.y 韌體。
Affected Products
XE Servers, Broadcom NetXtreme Family of Adapters, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, Poweredge FC430, Poweredge FC630, PowerEdge FC640, Poweredge FC830, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C
, PowerEdge R530, PowerEdge R540, PowerEdge R550, PowerEdge R630, PowerEdge R640, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R830, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge T440, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, QLogic Family of Adapters
...
Article Properties
Article Number: 000215301
Article Type: Solution
Last Modified: 02 Dec 2024
Version: 3
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