PowerEdge：如何使用日志收集器工具
Summary: 本文介绍在升级到 Microsoft 域工程团队之前收集所需日志的步骤。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
日志收集器工具用于收集来自交换机、服务器和作系统的所有日志。
在 PowerEdge 上收集 Azure Stack HCI、AX 解决方案、S2D 和 Spaces Direct 日志的步骤。
- 在该节点上运行
LogCollector在受影响的服务器中。
- 接受最终用户许可协议 （EULA） 并提供服务请求 （SR） 编号。
- 从可用的选项中，选择要收集的产品：
- 选项 1：SDDC
- 选项 2：TSR（TSR）
- 选项 3：（可选）— 对于网络相关的 OR 性能问题，请使用选项 3。
- 从 TOR 交换机切换日志或手动运行交换机命令：
show tech-support
任何其他 Windows Server 系统（非 AzureStack HCI、S2D 或 Spaces Direct）
TSSLogCollect 高度自动化，可自动收集：
- 新近的
Memory.dmp系统中的文件。 - 内容
C:\windows\minidumps folder - 基于系统中安装的角色的相应 TSS 捆绑包。
步骤：
- 在该节点上运行
LogCollector在受影响的服务器中。
- 接受 EULA 并提供 SR 编号。
- 从可用的选项中，选择要收集的产品：
- 选项 2：TSR（TSR）
- 选项 4：TSS
- 为问题选择“Y” Start the collection：
- 如果最近
memory.dmp检测到文件，也会收集该文件：
- 在执行结束时，消息窗口将显示日志可用的路径：
继续从 戴尔支持上传日志。
说明：
按照文章如何与戴尔共享日志文件、屏幕截图和错误消息中的说明进行作。
Affected Products
AX-640, ax-650, AX-6515, AX-740XD, AX-750, AX-7525, AX-760, Integrated System for Microsoft Azure Stack Hub 14G, Dell/EMC AX4-5 with Windows HA Clusters, Dell/EMC AX4-5i with Windows HA Clusters, Storage Spaces Direct R440 Ready Node
, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, Microsoft Windows Server 2016, Microsoft Windows Server 2019, PowerEdge R240, PowerEdge R250, PowerEdge R340, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R840, PowerEdge R940, PowerEdge R940xa
...
Products
Storage Spaces Direct R440 Ready Node, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, Microsoft Windows Server 2016, Microsoft Windows Server 2019, PowerEdge R240
, PowerEdge R250, PowerEdge R340, PowerEdge R350, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R840, PowerEdge R940, PowerEdge R940xa
...
Article Properties
Article Number: 000215795
Article Type: How To
Last Modified: 05 Sep 2025
Version: 6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.