Dell APEX Cloud Platform: Cannot add/repair server with long domain name

Summary: Node add or node repair will fail if the cluster DNS domain name exceeds 15 characters.

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Symptoms

Performing node add or node repair, the operation fails if the cluster DNS domain name exceeds 15 characters.

For example:
image.png

Check Microsoft ECE log, there are errors like: 
ActionPlanInstanceID: 1e779c57-e119-4ac8-9826-4402c17d7f95 WarningMessage:[L03123456787-03]:Task: Invocation of interface 'AddEceUserToLocalAdmin' of role 'Cloud\Infrastructure\BareMetal' failed: 

Type 'AddEceUserToLocalAdmin' of Role 'BareMetal' raised an exception:

Principal t1234567890123456789012345678901234567890\abcde-EceSA$ was not found.
at <ScriptBlock>, <No file>: line 9 - 7/5/2023 12:46:21 AM
ActionPlanInstanceID: 1e779c57-e119-4ac8-9826-4402c17d7f95 ErrorMessage:[L03123456787-03]:Task: Invocation of interface 'AddEceUserToLocalAdmin' of role 'Cloud\Infrastructure\BareMetal' failed: 

Cause

This is a known issue of the node add/repair process in Microsoft workflow.

Resolution

If cluster DNS domain name is longer than 15 characters, please update the Microsoft Supplemental Package to 10.2306.3.6 or higher version after cluster bring-up.

Affected Products

APEX Cloud Platform for Microsoft Azure
Article Properties
Article Number: 000217264
Article Type: Solution
Last Modified: 19 Feb 2026
Version:  3
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