SUSE: Come generare un pacchetto di log supportconfig in SUSE Linux Enterprise Server

Summary: Questo articolo spiega come generare un pacchetto di log supportconfig per SUSE Linux Enterprise Server (SLES).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Il pasticcio del registro supportconfig raccoglie vari registri di sistema, file di configurazione e output dei comandi da un sistema SUSE o SLES Linux. Si tratta di un metodo standardizzato per raccogliere informazioni diagnostiche dal sistema operativo affinché vengano analizzate dagli ingegneri del dominio Dell e dal supporto dei vendor Linux.

In SUSE Linux Enterprise Server, il pacchetto "supportutils" fornisce il comando

"supportconfig".Per verificare l'installazione del pacchetto:

# rpm -q supportutils
supportutils-3.1.21-150300.7.35.15.1.noarch

Se per qualche motivo il pacchetto 'supportutils' non è installato, può essere installato usando 'zypper install supportutils':

# zypper install supportutils

Per generare un pacchetto di log supportconfig, eseguire come root:

# supportconfig

Il pacchetto di log (e il file checksum associato) viene in genere salvato in /var/log/. Le versioni precedenti di SLES possono essere salvate in una posizione diversa, ma ciò è specificato nell'output del comando:

Example:
# ls /var/log/scc*
/var/log/scc_leap15-1.local.net_230509_1258.txz
/var/log/scc_leap15-1.local.net_230509_1258.txz.md5

Una volta generato, l'utente potrebbe richiedere di copiare il pacchetto di log in un sistema locale. In genere, gli utenti utilizzano un'utilità SCP come 'WinSCP' per copiare o scaricare il file. Ciò richiede solo l'accesso SSH al server.

Vedi: https://documentation.suse.com/sles/15-SP6/html/SLES-all/cha-adm-support.htmlQuesto link ipertestuale indirizza a un sito web esterno a Dell Technologies.

Affected Products

SUSE Linux Enterprise Server 15

Products

PowerEdge XR2, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c , PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c ...
Article Properties
Article Number: 000217359
Article Type: How To
Last Modified: 01 Jan 2025
Version:  2
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