SUSE: Como gerar um pacote de logs Supportconfig no SUSE Linux Enterprise Server

Summary: Este artigo explica como gerar um pacote de logs supportconfig para SUSE Linux Enterprise Server (SLES).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

O bungle de registro supportconfig coleta vários logs do sistema, arquivos de configuração e saída de comando de um sistema SUSE ou SLES Linux. É uma maneira padronizada de coletar informações de diagnóstico do sistema operacional para investigação pelos engenheiros de domínio da Dell e pelo suporte do fornecedor Linux.

No SUSE Linux Enterprise Server, o pacote 'supportutils' fornece o comando 'supportconfig'.

Para verificar a instalação do pacote:

# rpm -q supportutils
supportutils-3.1.21-150300.7.35.15.1.noarch

Se, por algum motivo, o pacote 'supportutils' não estiver instalado, ele pode ser instalado usando 'zypper install supportutils':

# zypper install supportutils

Para gerar um pacote de logs do supportconfig, execute como root:

# supportconfig

O pacote de registros (e seu arquivo de soma de verificação associado) geralmente é salvo em /var/log/. Versões mais antigas do SLES podem salvar em um local diferente, mas isso é especificado no resultado do comando:

Example:
# ls /var/log/scc*
/var/log/scc_leap15-1.local.net_230509_1258.txz
/var/log/scc_leap15-1.local.net_230509_1258.txz.md5

Depois de gerado, o usuário pode exigir a cópia do pacote de logs para um sistema local. Normalmente, os usuários usam um utilitário SCP, como 'WinSCP', para copiar ou fazer download do arquivo. Isso requer apenas acesso SSH ao servidor.

Veja: https://documentation.suse.com/sles/15-SP6/html/SLES-all/cha-adm-support.htmlEsse hiperlink direcionará você para um site fora da Dell Technologies.

Affected Products

SUSE Linux Enterprise Server 15

Products

PowerEdge XR2, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c , PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c ...
Article Properties
Article Number: 000217359
Article Type: How To
Last Modified: 01 Jan 2025
Version:  2
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