SUSE：如何在 SUSE Linux Enterprise Server 中產生 supportconfig 記錄套裝
Summary: 本文說明如何為 SUSE Linux Enterprise Server （SLES） 產生 supportconfig 記錄套裝。
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Instructions
supportconfig 記錄錯誤會從 SUSE 或 SLES Linux 系統收集各種系統記錄、組態檔案和命令輸出。這是一種從作業系統收集診斷資訊，以供 Dell 網域工程師和 Linux 廠商支援進行調查的標準化方式。
在 SUSE Linux Enterprise Server 中，「supportutils」套件提供「supportconfig」命令。
若要驗證套件安裝：
# rpm -q supportutils supportutils-3.1.21-150300.7.35.15.1.noarch
如果因為某些原因未安裝「supportutils」套裝，可以使用「zypper install supportutils」進行安裝：
# zypper install supportutils
若要產生 supportconfig 記錄套裝，請以 root 身分執行：
# supportconfig
記錄套裝 （及其相關的檢查總和檔案） 通常會儲存在 /var/log/ 中。舊版的 SLES 可能會儲存到不同的位置，但在命令輸出中指定：
Example: # ls /var/log/scc* /var/log/scc_leap15-1.local.net_230509_1258.txz /var/log/scc_leap15-1.local.net_230509_1258.txz.md5
產生後，使用者可能需要將記錄套裝複製到本機系統。通常，使用者會使用「WinSCP」等 SCP 公用程式來複製或下載檔案。這只需要通過 SSH 存取伺服器。
請參閱：https://documentation.suse.com/sles/15-SP6/html/SLES-all/cha-adm-support.html
Affected Products
SUSE Linux Enterprise Server 15Products
PowerEdge XR2, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c
, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c
...
Article Properties
Article Number: 000217359
Article Type: How To
Last Modified: 01 Jan 2025
Version: 2
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