SUSE：如何在 SUSE Linux Enterprise Server 中生成 Supportconfig 日志包
Summary: 本文介绍如何为 SUSE Linux Enterprise Server （SLES） 生成 supportconfig 日志包。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
supportconfig 日志组合从 SUSE 或 SLES Linux 系统收集各种系统日志、配置文件和命令输出。这是一种从作系统收集诊断信息以供戴尔域工程师和 Linux 供应商支持进行调查的标准化方法。
在 SUSE Linux Enterprise Server 中，“supportutils”软件包提供“supportconfig”命令。
要验证软件包安装，请执行以下作：
# rpm -q supportutils supportutils-3.1.21-150300.7.35.15.1.noarch
如果由于某种原因未安装“supportutils”软件包，则可以使用“zypper install supportutils”进行安装：
# zypper install supportutils
要生成 supportconfig 日志包，请以根用户身份运行：
# supportconfig
日志包（及其关联的校验和文件）通常保存在 /var/log/ 中。较旧版本的 SLES 可能会保存到其他位置，但在命令输出中指定该位置：
Example: # ls /var/log/scc* /var/log/scc_leap15-1.local.net_230509_1258.txz /var/log/scc_leap15-1.local.net_230509_1258.txz.md5
生成后，用户可能需要将日志包拷贝到本地系统。通常，用户使用 SCP 实用程序（如“WinSCP”）复制或下载文件。这只需要对服务器进行 SSH 访问。
请参见：https://documentation.suse.com/sles/15-SP6/html/SLES-all/cha-adm-support.html
Affected Products
SUSE Linux Enterprise Server 15Products
PowerEdge XR2, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c
, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R540, PowerEdge R550, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c
...
Article Properties
Article Number: 000217359
Article Type: How To
Last Modified: 01 Jan 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.