NetWorker:多個 VM 的 NMM Hyper-V 平行還原在某些 VM 上失敗

Summary: NetWorker:適用於多個虛擬機器的 NMM Hyper-V 平行還原,

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

如果 Hyper-V 虛擬機已損壞,並且需要恢復多個虛擬機:
NMM 可以將多個虛擬機恢復到其原始(源)位置。

先決條件:
● 若要將虛擬機恢復到源 Hyper-V 伺服器,請確保源伺服器上存在虛擬機的原始驅動器號或裝入點。
目錄路徑會自動建立。將虛擬機恢復到源伺服器會覆蓋源虛擬機。
● 由於 Hyper-V 使用內部 GUID 識別虛擬機,因此請確保在恢復操作期間不要移動或重命名虛擬機。

當對多個虛擬機器執行平行還原時,某些虛擬機器的復原會失敗。

 nsrnmmrc: Restore failed with the error: Failed to complete BBB restore.
 

Cause

在復原程序中,NMM 會嘗試使用 PowerShell 命令,從 Hyper-V 管理員中停止並移除 VM。
 Get-VM -ComputerName '<hostname>' | Where-Object {$_.name -eq '<VMName>' } | Stop-VM -Force

這樣無法停止並移除部分 VM,進而導致還原失敗。

事件記錄 > Hyper-v VMMS 管理員記錄顯示下列錯誤:

Failed to perform the operation. The virtual machine is currently performing another operation
<VMName> failed to perform the 'Turning Off' operation. The virtual machine is currently performing the following operation: 'Shutting Down'.(Virtual machine ID GUID)


PowerShell 嘗試停止 VM 失敗,並傳回:

Get-VM -ComputerName '<hostname>' | Where-Object {$_.name -eq '<VMName>' } | Stop-VM -Force
Stop-VM : '<VMName>' failed to shut down. (Virtual machine ID <GUID>)
Failed to perform the operation. The virtual machine is currently performing another operation.
+ ... '<hostname>' | Where-Object {$_.name -eq <VMName> } | Stop-VM -Force
+                                                            ~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Stop-VM], VirtualizationException
    + FullyQualifiedErrorId : OperationFailed,Microsoft.HyperV.PowerShell.Commands.StopVM

PS C:\Using VHD> Get-VM -ComputerName '<hostname>' | Where-Object {$_.name -eq '<VMName>' } | Remove-VM -Force
Remove-VM : Deleting '<VMName>' failed.

 

Resolution

因應措施:
如果遇到此問題,請手動停止並移除虛擬機器,然後再執行還原。

從 Powershell
步驟 1:- 關閉虛擬機。
Get-VM -ComputerName '<hostname>' | Where-Object {$_.name -eq '<VMName>' } | Stop-VM -TurnOff

注意:關閉虛擬機器 <VMName>
此操作相當於斷開虛擬機的電源,並可能導致未保存的數據丟失。

步驟 2:- 移除虛擬機器。 
Get-VM -ComputerName '<hostname>' | Where-Object {$_.name -eq '<VMName>' } | remove-VM

從 Hyper-V Manager
步驟1:- 打開Hyper-V管理器,右鍵按兩下 VM, 然後按兩下關閉
步驟1:- 打開Hyper-V manager,右鍵按兩下VM,然後按兩下關閉。                             
步驟 2:- 在「關閉」後,右鍵按下虛擬機器,然後按兩下刪除
          步驟2:-在“關閉”之後,右鍵按兩下虛擬機,然後按兩下刪除”
 

 

Affected Products

NetWorker Module for Microsoft
Article Properties
Article Number: 000218962
Article Type: Solution
Last Modified: 31 Jul 2025
Version:  5
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