NMDA Postgres backup failed with error "fusermount: mount failed: Operation not permitted"

Summary: NMDA Postgres backup failing with error: fusermount: mount failed: Operation not permitted

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • NMDA Postgres backup failing with the following error:
fusermount: mount failed:  Operation not permitted

 

  • The steps below, taken from the section "Enabling Data Domain BoostFS for Orchestrated Application Protection" in the NetWorker Module for Database and Applications Installation Guide, have been completed.
    1. Created initial entry in the lockbox:

      /opt/emc/boostfs/bin/boostfs lockbox set -d aaaa -s aaaa -u aaaa
    2. Set permissions to the lockbox:

      chmod 0700 /opt/emc/boostfs/lockbox/*
      chmod 1700 /opt/emc/boostfs/lockbox
      chmod 1700 /opt/emc/boostfs/log
    3. Assigned ACL permissions:

      setfacl -m u:<user>:rwx /opt/emc/boostfs/lockbox
      setfacl -m u:<user>:rw /opt/emc/boostfs/lockbox/*
      setfacl -m u:<user>:rwx /opt/emc/boostfs/log

       

      NOTE: Where <user> is the operating system account that runs the OAPP backup and restore.
    4. Checked fusermount binary permissions:

      chmod o-rx /bin/fusermount
      setfacl -m u:<user>:rx /bin/fusermount

 

  • The fusermount binary has the following permissions:
    -rwxr-x---+ 1 root root 32096 Jul 24  2018 /bin/fusermount

 

Cause

The setuid bit is missing from /bin/fusermount. The file's permission should look like this:

-rwsr-x---+ 1 root root 32096 Jul 24  2018 /bin/fusermount

 

Resolution

The fusermount contains the setuid flag. If the setuid flag is missing, run the following commands to correct it:

sudo chmod 4755 /bin/fusermount
sudo chmod o-rx /bin/fusermount
sudo setfacl -m u:<user>:rx /bin/fusermount

 

NOTE: Where <user> is the operating system account that runs the OAPP backup and restore.

 

Article Properties
Article Number: 000219011
Article Type: Solution
Last Modified: 28 Mar 2024
Version:  2
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