PowerProtect Data Manager：虚拟机备份失败，并显示错误代码“ABV0016”...

Summary: 虚拟机备份失败，并显示错误“The vCenter task failed. 不允许在当前状态下执行此操作。错误代码为“ABV0016”

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Symptoms

某些虚拟机的 TSDM（透明快照 Data Mover）备份失败，如下所示： 
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'VM01' on vCenter 'vc70.mylab.local' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because a vCenter API operation did not complete successfully.

 To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. 

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 10m8.570372351s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.
所有出现故障的虚拟机都在一个 esxi 主机上。

Cause

esxi 主机上的 DPD（数据保护守护程序）服务未运行。

Resolution

使用 vSphere UI，找到故障虚拟机的 esxi 主机，然后从“configure”-> “services”检查“DPD”服务是否处于已停止状态。如果它处于已停止状态，请启动它并将“启动策略”设置为“Start and Stop with host”

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219180
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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