PowerProtect Data Manager：VM 備份失敗，錯誤代碼為「ABV0016」...

Summary: VM 備份失敗，並顯示錯誤「vCenter 工作失敗。 此作業不允許處於目前狀態」。錯誤代碼為「ABV0016」

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Symptoms

部分 VM 的 TSDM （透明快照資料移動程式） 備份失敗，如下所示： 
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'VM01' on vCenter 'vc70.mylab.local' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because a vCenter API operation did not complete successfully.

 To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. 

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 10m8.570372351s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.
所有故障的 VM 都位於一個 esxi 主機上。

Cause

esxi 主機上的 DPD （資料保護精靈） 服務未執行。

Resolution

使用 vSphere UI，找出故障 VM 的 esxi 主機，然後從「configure」中找到「 > 服務」，檢查「DPD」服務是否處於停止狀態。如果處於停止狀態，請啟動並設定「啟動原則」，以「Start and Stop with host」

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219180
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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