NetWorker: Sådan identificerer du softwarens serielle id for at åbne en supportsag

Summary: Her finder du softwarens serienummer for NetWorker, når du åbner en supportsag.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

Versioner, der matcher følgende trin: 9.X og derover
Hvis der er nogen forskel eller opdatering, skal du se den nyeste produktadministrationsvejledning.

For NetWorker er der to måder at hente software serielt ID (SWID).

1) Sådan henter du SWID i NMC:
  • I NetWorker Management Console: NMC –> Server –> Serveregenskaber – Licensering –>> CLP SWID
NMC-metode

2) Sådan henter du SWID i licensfilen:
  • På Linux-server: /nsr/lic/dpa.lic
  • På Windows Server: C:\Program Files\EMC NetWorker\nsr\lic\dpa.lic
  • På NMC: NMC –> Server –> Serveregenskaber –> Licensering –> CLP-licenstekst

Brug et tekstredigeringsprogram som f.eks. Notesblok til at åbne din NetWorker-licensfil og søge efter SWID eller SoftwareId

a. Eksempel på licensfil LIC-format

#############################################################
# EMC License File
# Activation Date: Nov 12, 2021 03:34:27 AM
# Activated By: System Admin
# Type:UNSERVED
#############################################################
INCREMENT NETWORKER_CAPACITY EMCLM 1.0 permanent uncounted \
VENDOR_STRING="HOSTID=192.168.xxx.xxx;COUNT=1;REVISION=15;PRODUCT_LINE=EMC \
NetWorker;FEATURE_NAME=NETWORKER_CAPACITY_Unserved;SWID=xxxxxxx;PLC=NETWV" \
HOSTID=INTERNET=192.168.xxx.xxx dist_info="ACTIVATED TO \
1005700500 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. \
xxxxxxxxxxxxxxxxxxxxxxxxxx" ISSUER=EMC ISSUED=12-Nov-2021 \
NOTICE="ACTIVATED TO License Site Number: 100xxxxxxxx" \
SN=6xxxxxxx SIGN="00xx 00xx 00xx 00xx 00xx 00xx 00xx 00xx 00xx \
00xx 00xx 00xx 00xx 00xx 00xx "

B. Eksempel på licensfil-XML-format:

 

#############################################################
<EMCLicense version="1.0">
<ActivationInfo>
<ActivationId>XXXXXXX</ActivationId>
<ActivationDate>XXXXXXXXX</ActivationDate>
<ActivatedBy> </ActivatedBy>
<ActivationType>ACTIVATE</ActivationType>
<ActivationCompany> XXXXXXXXX</ActivationCompany>
<ActivationSite>ACTIVATED TO License Site Number: XXXXXXX</ActivationSite>
<Issuer>EMC</Issuer>
<IssueDate>XXXXXXXXX</IssueDate>
</ActivationInfo>
<MachineInfo>
<MachineName>XXXXXXXXX Networker</MachineName>
<SoftwareIds>
<SoftwareId plc="NETWV">ELMNETXXXXXXX</SoftwareId>

 

Additional Information

Eksemplerne på hvert produkt er baseret på en bestemt version.
Hvis der er nogen forskel eller opdatering på trinene, skal du se den nyeste produktadministrationsvejledning. Alternativt kan du kontakte supportteamet.
Article Properties
Article Number: 000220062
Article Type: How To
Last Modified: 08 Dec 2023
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.