PowerFlex Manager: 無法接收 HCI 服務：「Error: 「程序」：nil：nilClass」未定義的方法'ManagedBy'

嘗試將超融合服務或資源群組納入 PowerFlex Manager 失敗，異常記錄中出現下列錯誤：

nil:NilClass error thrown when service ingestion is attempted.

部署日誌中描述了此問題的更詳細說明：

#<NoMethodError: undefined method `managedBy' for nil:NilClass>
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1963:in `block in find_vcls_vms'
/org/jruby/RubyArray.java:1865:in `each'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1958:in `find_vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1961:in `block in find_vcls_vms'
/org/jruby/RubyArray.java:1865:in `each'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1958:in `find_vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1949:in `vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1802:in `update_allowed_datastore_config'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/service_deployment.rb:3853:in `process_cluster_post_ops'
/opt/asm-deployer/lib/asm/service_deployment.rb:1511:in `block in create_component_thread'

影響

無法消化服務。

此程序含使用特定程式碼來找出和識別 VMware 叢集中的 vSphere 叢集服務虛擬機器 （vCLS VM）。此代碼會存取 vCenter，針對叢集中存在的所有 VM 進行全方位掃描。如果其中一個 VM 目前無法存取，則會傳回 nilClass 空白錯誤，進而導致故障。任何無法訪問的 VM 都會觸發此錯誤。

透過從備份還原或從清查移除 VM 的方式，解決無法存取 VM 的問題。完成此作業後，重試作業應會成功。

受影響的版本

PowerFlex Manager 3.x

PowerFlex Manager 4.x

已修正問題的版本

PowerFlex Manager 3.8.7

PowerFlex Manager 4.6